Information Services Division


Mediacentral Brief Service Outage – 26 January 2024

26 January 2024

There was a brief service outage of the Mediacentral platform, resulting in all videos being unavailable for viewing from 10:30am GMT.

Incident Overview:
Outage Date and Time: 26/01/2024, from 10:29:37 to 10:39:38 (GMT)
Duration: Approximately 10 minutes.
Status: We have successfully restored the service, and it is currently operational.
Apologies for any inconvenience this may have caused.
If you are experiencing any ongoing issues, please send the URL and a screenshot of the page to: digi-ed@ucl.ac.uk
Thank you for your understanding and patience.