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Resolved 6/10/23: Moodle/Portico enrolment issue - 2 October 2023

2 October 2023

Due to an issue with SITS and the creation of student module records, some students at this time cannot be enrolled automatically via the Moodle/Portico mapping.

Update 6 October 2023

This issue has now been resolved. Apologies for the inconvenience caused.


The SITS team are currently working to resolve this issue as quickly as possible. The Moodle/Portico mapping will automatically update overnight and will enrol any missing students whose records have been corrected once the issue is resolved.  It is expected that all students using the Moodle/Portico mapping will be enrolled in the next 24/48 hours.

If you require missing students to have immediate access to Moodle you may use the manual bulk enrolment option to enrol your students using the following guidance:

 https://wiki.ucl.ac.uk/display/MoodleResourceCentre/M06d+-+Bulk+enrolment  

We apologise for any inconvenience caused.