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Update 12:45pm Issue affecting access to intranet/password-protected content on UCL websites

6 October 2020

Update 12:45pm 7 October 2020

We are working to resolve the issue with access to UCL intranets and password-protected content. A fix is currently being deployed and we are working through all affected sites. Access to all affected sites should be restored by tomorrow morning. If you have intranet content that needs to be accessible today please email web-support@ucl.ac.uk and the team will prioritise this.


We are aware of an issue with accessing intranet content (password-protected content) on several Drupal websites. We are investigating this as a matter of urgency and hope to have a resolution by tomorrow (7 October.)