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Resolved: Portico login issue - internal server error Friday 5 January 9am

5 January 2018

Resolved: 11am Friday 5th January

We have restored the full service and the performance  is back to normal.

You will now be able to access the application as usual.

We apologise for any inconvenience caused.

Update: Friday 5th January 10:30am

We have identified a problem with some of our web servers. The service has been restored to a single web server and is available again.  While investigations are ongoing on the remaining web servers,  users may experience slow performance. We apologise for the disruption caused.

Update: Friday 5th January 9am

We are currently experiencing intermittent login issues whilst attempting to login to Portico portal UCL Evasion. Users may receive an "internal server" error. This is being investigated as a high priority and we apologise for any inconvenience caused.