IOE - Faculty of Education and Society


VIRTUAL EVENT: The secret life of international student recruitment agents

18 November 2020, 2:00 pm–3:00 pm

University students studying in the library. Image: Tony Slade for UCL Digital Media

The webinar will present recent research on the governance of international student recruitment agents.

This event is free.

Event Information

Open to







Centre for Global Higher Education

Most higher education institutions in UK, Australia and New Zealand actively work with international student recruitment agents, as do an increasing number in the United States.

Many agents have reported that they are struggling during COVID-19 lockdowns. However, they are also showing how vital they can be to higher education institutions, providing a bridge for students to institutions during a period of great uncertainty.

Despite the significant role agents play in international student mobility, research on the governance of student–agent-institution relationships is limited and in the UK the work of agents is often hidden from most academic staff.

In this webinar, Iona Huang and Eddie West will present their findings on strategies adopted by higher education in Australia, the UK and the United States to govern the activities of their agents. 

While Pii-Tuulia Nikula will consider the effectiveness of national frameworks for the governance of higher education institution–agent relationships and the protection they provide to students.


  • Iona Huang, Harper Adams University
  • Pii-Tuulia Nikula, Eastern Institute of Technology
  • Vincenzo Raimo, Nanjing University of Information Science and Technology
  • Eddie West, San Diego State University


Image: Tony Slade for UCL Digital Media