UCL Human Resources


HR Community of Practice project — Career Pathways

The project aims to develop clarity around career paths for staff in professional services across UCL aligned with the core behaviours framework. The objective is to encourage high performance and develop future leaders, helping to retain key staff.

Project leaders
Jennifer Brown

Jennifer Brown
HR Career Pathways lead and Departmental Administrator, UCL Library Services

I have worked within a number of sectors, which have included Local Government, Higher Education, Further Education, the NHS and Housing over the last 17 years. I current lead the HR department within Library Services.

Specialist areas of HR: Policy, Learning and Development, Resourcing, Reward, Organisational Development, Employee Relation and Management Information.

Georgia Payne

Georgia Payne
HR Career Pathways lead and HR Services Advisor, UCL HR

This is my first role in HR, I started as a HR Services Administrator within HR Services. I particularly enjoy the fast pace nature of my role. I have completed my CIPD and look forward to developing my career within HR.

Specialist areas of HR: HR Service Delivery.

Project members

Zara Chaudhy, Therasa Smith.

Outline of project
MilestoneCompleted by
Research conducted – external and internal 24 May 2018
Benchmarking exercise31 May 2018
Initial draft of career pathways document 31 June 2018
Present proposal at the HR conference6 August 2018
Measures of Success
Success measureMethod assessment
Staff retention number increases Analysis of statistical information
Reduction in staff turnover ratesAnalysis of statistical information
Number of internal promotions and secondments increasedAnalysis of statistical information and feedback from relevant members of staff
A career framework that is used and valued by the HR communityFeedback from those within the HR community