Resources

Find a local NHS urgent mental health helpline (England only) at this site:

• https://www.nhs.uk/service-search/mental-health/find-an-urgent-mental-health-helpline

You can call for:

• 24-hour advice and support - for you, your child, your parent or someone you care for.

• Help to speak to a mental health professional.

• An assessment to help decide on the best course of care.

The charity offers a helpline, health information resources, training courses for professionals in health, social care and education and the promotion of good practice in schools.

Helpline:

• Phone: 01342 831342 (between 9am - 1pm Monday to Friday).

• Email: helpline@youngepilepsy.org.uk​

• For parents and carers: https://www.youngepilepsy.org.uk/dmdocuments/Childhood-epilepsy-A-Guide-for-Parents.pdf​

• For young people: https://www.youngepilepsy.org.uk/for-young-people/

The charity provides support and expert advice, raise awareness and fight for a better deal for people with epilepsy. The website resources, and there is also a helpline for confidential and personal advice for everyone affected by epilepsy, including carers and sufferers.

Helpline:

• Phone: 0808 800 5050 (between 8.30am - 5.30pm Monday to Friday).

• It’s free to call from all UK landlines and mobiles. International calls are not free.

• UK text messages: 0753 741 0044 - the aim is to reply to texts within 24 hours (on work days).

• Email: helpline@epilepsy.org.uk​

• For parents and children: https://www.epilepsy.org.uk/living/parents-and-children

• For young people: https://www.epilepsy.org.uk/info/children-young-adults/young-people

Epilepsy Research UK supports and promotes basic and clinical scientific research into the causes, treatments and prevention of epilepsy. They are the only national charity in the UK that is exclusively dedicated to funding independent research into this condition.

• For researchers: https://epilepsy-institute.org.uk/

Epilepsy Society is the UK’s leading provider of epilepsy services. Through cutting edge research, awareness campaigns, information resources and expert care, they work for everyone affected by epilepsy in the UK.​

• General enquiries: 01494 601 300

• Helpline: 01494 601 400 (9am - 4pm Monday to Tuesday, 9am - 7:30pm Wednesday). National call rates apply.

• Email: helpline@epilepsysociety.org.uk

• Web: https://www.epilepsysociety.org.uk/

MIND provides advice and support to empower anyone experiencing a mental health problem, including information and advice about mental health, and resources in your local area. They also campaign to improve services, raise awareness and promote understanding. ​​

The charity's lines are open 9am to 6pm, Monday to Friday (except for bank holidays).

• Phone: 0300 123 3393

• Text: 86463

• Email: info@mind.org.uk

• Website: http://www.mind.org.uk/

Young Minds is leading the fight for a future where all young minds are supported and empowered, whatever the challenges. The charity helps to make sure young people get the best possible mental health support and have the resilience to overcome life’s difficulties. The charity provides confidential support and information for parents who need help.

• Parents Helpline: 0808 802 5544 (9.30am – 4pm Monday to Friday, free for mobiles and landlines).

• Or get in contact via the in-site enquiry form.

Childline provides confidential non-judgemental listening, support and information service for children and young people. The charity's website has public message boards for sharing experiences and getting support from other young people in similar situations.

• Available anytime. You can talk to them via phone, online chat or email.

• Phone: 0800 1111

• 1-2-1 online counsellor chat: https://www.childline.org.uk/get-support/1-2-1-counsellor-chat/#:~:text=You%20might%20have%20to%20wait,Ask%20Sam%20letters%20for%20advice.

• Email: register a Childline account and email from there.