The Bartlett School of Sustainable Construction


Fei Yuan (Sophie)

Understanding Employees’ Organisational Citizenship Behaviour (OCB) from the Organisational Psychology Perspectives

School research theme: Management of Project Enterprises
Research Supervisors: Dr Niamh Murtagh (Principal) and Dr Natalya Sergeeva (Subsidiary)
Start date: 23 September 2019

My main research interest is in organisational psychology and management fields. The research applies social psychological theories and concepts into organisational and business settings, from both individual and organisational perspectives with respect to cultural influences. My project aims to re-conceptualise and examine one of the most popular and significant concepts – organisational citizenship behaviour (OCB) – in the organisational science field but from the psychological perspective. With a growing need to survive in the highly competitive and fast-changing business environments nowadays, employees have become one of the most significant competitive advantages for organisations. Organisations may reach their goals if the management system is functioning well, but organisations would maximise the effectiveness in achieving such goals only if employees have been encouraged to perform extra behaviours such as OCB. The series of studies would first discover the nature of OCB as an individual behaviour based on different act agencies (i.e. as oneself and as a group member); then study how different factors and antecedents would influence such behaviours; finally explore how and why personal (i.e. self-construal) and social identities (i.e. culture identity and organizational identity), and culture play a role in the model. The series of studies would enhance our understanding of the OCB, and provide a useful practical tool for organisations to maximise such beneficial behaviours in reality.