Centre for Access to Justice


Citizens Advice Assistant at Kensington & Chelsea CAB

20 September 2019

Project background 

In June 2017 a large tower block in West London, Grenfell Tower, caught fire. A significant number of people were injured and many died. All the surviving residents lost their homes and possessions and many are still living in temporary accommodation. Since then, local advice centres have been working tirelessly to offer advice and support to all those affected by the fire.  

CA Kensington & Chelsea (CAK&C) remains one of the main centres still offering legal advice. UCL Laws students have been volunteering with CAK&C since the time of the disaster and are now recruiting for further volunteers to try to ensure that all those who seek legal advice are provided with information about their services.

About the project

The CAJ are recruiting volunteers to assist the CAK&C. The purpose of the volunteers is to welcome members of the public seeking advice and assistance, provide information about the CAK&C and take a detailed note of any queries.

This project is a fantastic opportunity for students to improve their verbal communication skills, to work in a team and use the knowledge and skills developed in training to benefit the local community, as well as learn more about the work of Citizens Advice Bureaux.

For further information about the role, please see the attached role description and person specification: 

Time commitment

All volunteers must attend two 1 hour training sessions prior to commencing placement. The first training will take place at UCL on 30 October. The second training will take place at the CAK&C on 7 November. Times of the training are TBC.

Following the training, students will work in pairs covering the desk in shifts one day per week (Monday – Friday).  Students are asked to commit to a minimum of one day a week for three months.

Who can apply

This role is open to all UCL Laws students from any year of studying including LLMs. 

How to apply 

Before you apply, please read the role description and person specification:  

To apply

  • Send a completed application form outlining your suitability and availability for the role and why you wish to volunteers at the Grenfell Assistance Centre.

Please note any language skills you may have in your supporting statement. 

All completed application forms should be sent to Adam Riley at adam.riley@ucl.ac.uk with the subject line 'CAB Kensington & Chelsea Application'.

Shortlisted candidates may be invited for interviews which will take place after the deadline.

Please also ensure you complete the anonymous Equality and Diversity questionnaire in order to complete your application, available here.


Monday 15 October 2019 at 12.00pm. 

Contact us

Please send any questions about your role to adam.riley@ucl.ac.uk