Personal Effectiveness - Making an Impact
Professional Development Programme

Participants: This course is for you if you are grade 6-8 with leadership or management responsibility, or if you anticipate taking on management responsibility within the coming year.

Pre-requisites: Please note that you will have already covered a substantial amount of this workshop if you have already completed Personal Impact and Confident Networking.

Overview: As you rise in seniority, you have to be able to interact with others in a confident and engaging manner that inspires trust. This requires particular communication skills, including the ability to articulate a vision and direction clearly, to take others with you and to handle difficult conversations with sensitivity and authority. This full-day session will help you acquire or sharpen skills that distinguish those who carry their leadership and management responsibilities well.

Anticipated learning outcomes:
By the end of this session, you will have a fuller understanding of:

  • how status works
  • exercising personal authority
  • strengthening physical and vocal presence
  • communicating with clarity
  • motivating people
  • building rapport
  • winning trust
  • negotiating effectively
  • influencing others
  • handling difficult and sensitive situations
  • Effective Communication
  • Leading by Example
  • Working Collaboratively
  • Continuous Personal and Team Development


Related resources:
Desktop Learning topics:

Facilitator: Dominic Rickhards or Andrew Harries, VOX Coaching 

Date, time and venue: 1 day workshop

More dates will be available in the 2015-2016 Academic Year. In the meantime please Register Your Interest by scrolling down the page to How to Book and clicking on the link to the Booking Form. We will then email you when new dates are available.

  • Free for all staff on the UCL payroll 
  • £160 for UCL Affiliated / Higher Education Institutions / Charities 
  • £400 for External Applicants

How to book: Booking Form

OD Course Contact: Zara Chaudhry