Personal Effectiveness - Making an Impact
Professional Development Programme

Participants: This course is for you if you are grade 6-8 with leadership or management responsibility, or if you anticipate taking on management responsibility within the coming year.

Pre-requisites: Please note that you will have already covered a substantial amount of this workshop if you have already completed Personal Impact and Confident Networking.

Overview: As you rise in seniority, you have to be able to interact with others in a confident and engaging manner that inspires trust. This requires particular communication skills, including the ability to articulate a vision and direction clearly, to take others with you and to handle difficult conversations with sensitivity and authority. This full-day session will help you acquire or sharpen skills that distinguish those who carry their leadership and management responsibilities well.

Anticipated learning outcomes:
By the end of this session, you will have a fuller understanding of:

  • how status works
  • exercising personal authority
  • strengthening physical and vocal presence
  • communicating with clarity
  • motivating people
  • building rapport
  • winning trust
  • negotiating effectively
  • influencing others
  • handling difficult and sensitive situations
  • Effective Communication
  • Leading by Example
  • Working Collaboratively
  • Continuous Personal and Team Development


Related resources:
Desktop Learning topics:

Facilitator: Dominic Rickhards or Andrew Harries, VOX Coaching 

Date, time and venue: 1 day workshop

11 November 2015 1000 - 1600 7.07A MAPLE HOUSE
07 March 2016 1000 - 1600 7.07/7.07A Maple House
04 July 2016 1000 - 1600 7.07/7.07A Maple House

  • Free for all staff on the UCL payroll 
  • £160 for UCL Affiliated / Higher Education Institutions / Charities 
  • £400 for External Applicants

How to book: Booking Form

OD Course Contact: Zara Chaudhry

Cancellation: Please note that there has been a change to the cancellation policy. The course cancellation and no show fee is £100 starting from the 2015/16 academic year. This charge is applicable to Organisational Development Courses and supersedes all other information regarding this policy elsewhere on the UCL website and training booking system. Additional charges may be incurred on some courses. Read more about cancellation >>.