Mentoring at UCL

Organisational Development has developed an online mentoring platform – uMentor - so that UCL will have a core space to share information, provide online training, and materials on mentoring.

Within uMentor staff can:



About uMentor


Logging in to uMentor

Click on the following link to log in using your UCL userid and password:

Registration Process

When you have logged in you will be able to select from the following three icons:


  • 'Register as a Mentee' - If you would like to find a Mentor
  • 'Register as a Mentor' - If you would like to offer Mentoring to a Mentee

Should you wish to be both a Mentor and a Mentee you can register through the online platform to do both. Please be aware that there may be some repetition of the work within the Learning Module when you go through the programme again.

To use uMentor, both Mentors and Mentees must follow a four step registration process. Each step must be completed before you move onto the next.

Step 1. Learning Package
The Learning Package is a piece of interactive online learning and should take about 45 minutes to complete. It will provide you with the knowledge and skills required to be a Mentor or Mentee at UCL. The package will guide you around the fictitious ‘Mentoring University’ allowing you to visit different parts of the campus to acquire and practice your mentoring skills.

Step 2. The Assessment
The assessment takes the form of 22 multiple choice questions. You must attempt each of the questions before moving on to the next page.

Step 3. Code of Conduct
Please read the Code of Conduct carefully. It outlines the terms of use and what is expected of you as a Mentor or a Mentee. Click on the green ‘I agree’ button to continue.

Step 4. More Details
The final section of the registration process asks you to complete some information about yourself and your requirements for a mentor or mentee. After registration, you may edit this information at any time by selecting ‘My Profile’ from the grey bar at the top of the screen.

Registering as a Mentee

The uMentor package has a series of tools that will allow you to search through a database of potential mentors and find the best match. If you haven’t already done so, register to use uMentor following the 4 step process described above. Then from the home page, select ‘Find a Mentor’. You can then filter the available mentors by their 'Mentoring Area', 'Job Role' or 'Organisational Area'.

Registering as a Mentor

When a colleague selects you as a Mentor you will be sent an invitation email from them, through the uMentor system. You then will need to log back into uMentor and view the status of Mentees from the 'Review My Mentees' page. If you have more than three requests to be a mentor please use the grey dots and forward arrows to scroll through the profiles.

To view a Mentee's profile, click on the green 'Details' button beneath their profile picture.

To contact a Mentee, click on the green 'Email' button.

When you receive an invitation from a mentee the status will be set as 'Considering'. To update the Status, select a status from the drop down list.

  • To accept a mentor, please choose 'Ongoing'.
  • To decline an invitation to be a mentor, select 'Declined'.
  • When your mentoring relationship has come to an end, choose 'Finished'.

A pop up message will appear to confirm that the status has been successfully updated. Please email the mentee to inform them of the change of status. To do this, please click on the green 'Email' button. Please note, you will need to email your new Mentee to arrange how your mentoring relationship will be taken forward.

If you do not want to receive any more Mentoring requests, please select 'My Profile' from the top grey bar. Click on the green Edit button and select 'Don't include me in search results' and then click on 'Save'.

When you have completed a Mentoring relationship, please remember to return to your 'My Profile' page and return your status to 'Yes, I am available to mentor'.

What is Mentoring?

A widely used definition of mentoring is as follows:

“When a more experienced or more knowledgeable person (the mentor) helps to guide a less experienced or less knowledgeable person (the mentee).”

The CIPD gives a more detailed definition:

“Mentoring involves the use of the same models and skills of questioning, listening, clarifying and reframing associated with coaching. Traditionally, however, mentoring in the workplace has tended to describe a relationship in which a more experienced colleague uses his or her greater knowledge and understanding of the work or workplace to support the development of a more junior or inexperienced member of staff.” - CIPD Coaching and mentoring factsheet (2012)


For mentors:

  • Opportunity to reflect on own practice
  • Enhanced job satisfaction
  • Develops professional relationships
  • Enhancing peer recognition
  • Using your experience, making it available to a new person
  • Widening your understanding of UCL and the way it works
  • Enables you to practice interpersonal skills
  • Personal satisfaction through supporting the development of others

For mentees:

  • Receiving impartial advice and encouragement
  • Developing a supportive relationship
  • Assistance with problem solving
  • Improved self-confidence
  • Professional development
  • Encourages reflection on practice

What to Expect

Whether you are a mentor or a mentee, you will get the most benefit from the mentoring relationship if you are open and honest about your expectations. In your first meeting, you should discuss how often, and for how long, you would like to meet. For instance, you may decide to meet for an hour once a month for the next six months; this arrangement would then be reviewed at that time.

You should also discuss the mentee’s objectives; what the mentor is able to offer, and how and when the mentoring will end. Guidance on how to structure the first meeting, including setting ground rules and a contract checklist, are available in the Resources page on the uMentor platform.

Still undecided? Simply register and work your way through the learning package to find out more.

Getting Help

A user guide can be accessed by clicking on the 'Help me' button positioned on the grey bar at the top of each page and if you go to the help homepage you can select the table of contents of the entire uMentor help including a set of FAQ's.

If you need further assistance, please email and a member of the OD team will contact you.