Use of the UCL mail system
The mail system at UCL is provided for the collection, sorting, delivery
and dispatch of mail and parcels relating to UCL's teaching, research
and administration activities. Outgoing mail items are collected
and taken to the Post Room in 1-19 Torrington Place where they
are sorted. UCL Mail Services are responsible for all outgoing mail and have authority and final decision over use of any external carrier should the need arise. Unstamped mail for destinations external to UCL
is franked before being placed into the Royal Mail system. Parcels
are dispatched via an appropriate courier service.
The UCL postal system is for UCL business only, and not for
personal items, whether these are sent internally, externally,
or received. Staff UCL business addresses must only be used for
matters relating to the performance of the member of staff's UCL
duties. The franking service is for UCL business only. Any items
identified as private items will be retained in the post room and
traced as far as possible back to their owner, which can take some
Mail Security - Parcels
In the current security situation it is important that the risks to
staff from terrorist items sent through the post are minimised.
Therefore, to assist with identification and to reduce the amount
of routine security scanning, all parcels placed ready for collection
by Post Room staff are to show clearly the sender's name and department. Post
Room staff have been instructed not to collect parcels that do
not carry a return address.
IoE Mail Service Integration
The mail services for IoE are now fully integrated into UCL Mail Service (Postal Schedule) Refurbishment of the IoE post room has enabled an improved mail service to be delivered to IoE and further development of the IoE facility is planned to enable the relocation of all of the existing mail operations from 1-19 Torrington Place, and at that point all Mail Services for UCL will operate from IoE.
Scope of Service
Frequently Asked Questions (FAQ)