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Module 0-3

Concepts and trends in business operations

The purpose of this sub-module is to deliver an overview of how organisations carry out their business, and what they want to achieve through ICT.

Teaching and learning materials:

:: Notes on text 1	Hammer, Michael, and Champy, James: Reengineering the Corporation : a manifesto for business revolution. Chapter 2, Reengineering - the path to change
:: Notes on text 2	Heeks, Richard: Reinventing Government in the Information Age: international practice in IT-enabled public sector reform. Chapter 1, Reinventing Government in the Information Age

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This page was last updated on 8 March 2002