Information Studies


INSTG020 Managing Information Organisations

This module introduces general management principles and their relevance to all aspects of library, archive and information sector practice.
During the module we will consider the ethical and legal context of information services. We will examine organizational, strategic, financial, marketing and evaluative principles and practice. We will look at issues involved in human resource planning and development, and leadership.
The importance of analytical, personal and transferable management and communication competencies to meet the demands of a changing professional environment is emphasized.

Learning outcomes: By the end of the module, students will be able to

  • discuss the purpose and activities of management for information professionals
  • describe ethical, social and legal responsibilities
  • demonstrate an understanding of change management and strategic approach for service development
  • plan and prioritise budget expenditure and resources
  • identify and respond to human resource management issues
  • put into practice key transferable skills including self-management and communication skills essential for information managers

Learning and teaching uses a mixed approach combining:

  • talks from tutors and visiting practitioners
  • preparatory viewing of content on the virtual learning site, in preparation for classes
  • seminars and class discussions
  • practical exercises
  • group projects
  • private study

Indicative term outline:

  • Session 1 - What is Management? Nature of organisations [Talks and class discussion]
  • Session 2 - The Project Manager[Talk, practical and group-work]
  • Session 3 - The Strategic Manager [Talk and group-work]
  • Session 4 - Law for Information Managers. Communicating for Professional Purposes [Seminar and talk]
  • Session 5 - The Financial Manager [Talk, practical and discussion, group-work]
  • Session 6 - Negotiating for Managers [Talk, seminar and group-work]
  • Session 7 - Marketing and Advocacy [Talk, practical and group-work]
  • Session 8 - The Service Evaluator [Talk, practical and group-work]
  • Session 9 - The Human Resource Manager [Talk, seminar and group-work]
  • Session 10 - The Problem Solver [Talk, practical and group-work presentations]

Assessment: Assessment is by a combination of coursework assignments. (There is no examination for this module).

Taught: in the Spring term on Tuesdays, 10.00-13.00, coordinated by Elizabeth Lomas

Compulsory for: MA Library and Information Studies
Open to: All other DIS students, as their programme timetables permit.
Auditing the module: Students registered for DIS programmes may sit in on this module by agreement with the tutor, but must be prepared to join in with all group-work, seminars, practical class exercises and discussions.

Note: This module is also available for short course students. For further information on short courses please see: Short Courses: CPD and Short Courses at UCL Department of Information Studies
Prerequisites: There are no formal prerequisites for this module

Suggested preliminary reading:

  • Allan, Barbara Project management: tools and techniques for today's ILS professional London: Facet, 2004
  • Boddy, D. Essentials of management : a concise introduction, Harlow : Pearson, 2012
  • Bryson, J Managing information services: a sustainable approach 3rd ed. Aldershot: Ashgate, 2011
  • de Saez, E E Marketing Concepts for Libraries and Information Services 2nd ed. London: Library Association Publishing, 2002. (Nb Facet are publishing the 3rd ed of this in 2013)
  • Pedley, Paul Essential Law for Information Professionals 3rd ed London: Facet, 2012

Further information for students currently taking this module