Before you start
You will need:
- Your UCL username and password
- UCL building name
- Floor level
- Room number (if applicable)
If this request is for new work (i.e. not maintenance of the existing facility), you’ll need to raise an online IDT with an initial value of £25.00 and provide the IDT number on your request form.
To raise a building issue or to request help from the Estates team:
Fill in a service request form, making sure that you include all the details requested above.
The Estates customer team will process your report within 24 hours and send you a unique job reference number.