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This online course will help you to handle personal data safely, securely and respectfully.
It provides an introduction to the General Data Protection Regulation (GDPR) and the legal requirements associated with it.
You'll learn about:
- the rights of the individual
- the implications for employees
- how to make sure your organisation is compliant
This online course, hosted by FutureLearn, was created in partnership with PA Consulting Group and UCL Consultants (UCLC).
Course content and structure
The course runs over three weeks. Topics covered each week include the following:
Week 1 - Law and history
- The purpose and history of data regulation in relation to the new legislation
- The principles of General Data Protection Regulation (GDPR)
- Key concepts, including (but not limited to) the natural person, personal data, controllers and processors, and legitimate interests
Week 2 - The natural person
- Legal bases for processing, including consent, legitimate interests and contracts
- The rights of the individual, including (but not limited to) erasure, access and automated decision-making
- Identifying how the implementation of GDPR could help to prevent particular breaches of data
Week 3 - The organisation and the data lifecycle
- Implications of GDPR for workers, their places of work and their customers
- Mitigating risks associated with the handling and processing of data
- Third party contracts and transfers
- Roles and responsibilities regarding data protection in the workplace
Who it's for
This course is for anyone handling customer data, whether you work with customers in person, over the phone, or through digital or paper correspondence. You don't need any previous experience.
By the end of the course, you'll be able to:
- explain the history and principles of data regulation which resulted in the GDPR
- identify the key concepts and purpose of the GDPR
- explain legal bases for processing personal data, including performance of contracts and how consent is obtained
- describe the rights of the individual under the regulations
- identify the ways in which the GDPR can help to avoid confidentiality breaches
- identify the implications of GDPR for you and your workplace
- explain actions you and your workplace can take to mitigate risks
- describe the role and responsibilities of data protection officers
You can signup for this course for free. You'll need to pay if you want a Certificate of Achievement.
Organisations can buy a package to provide training to all their employees. These packages include management reporting and metrics, lower per learner costs, and an option to customise the material to your needs. For more information please email firstname.lastname@example.org
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Course information last modified: 29 Oct 2021, 09:00