UCL Jill Dando Institute of Security and Crime Science


Patricio Moreno


Senior Police officer with over 30 years of experience in public security developing and implementing effective management tools to meet the performance and efficiency standards required in the various command positions in which has served. Moreover, is Industrial Engineer expert in HSE Integrated Information Systems. Along with commanding different police units throughout his professional career (i.e., the 47th Santiago Police Station; Linares Prefecture; Santiago Police Western Area Management Department), managed over 4 years the Carabineros of Chile HSE Department tasked to dictate strategic, technical, and operational policies nationwide in the health and safety at work area for the members of the Carabineros de Chile (60,000 men and women), ensuring compliance with Law Nº16744.

Research project

The Crime Prevention Quadrant Plan: Carabineros Officers' attitudes towards and impact of its implementation on crime in the Greater Santiago western area.


Over the past 20 years, the Carabineros of Chile have introduced major innovations to improve their police work and execute their constitutional mission of preserving public order and security across the country. The Crime Prevention Quadrant Plan, a tactical administrative innovation, is the most noteworthy example to date in perfecting the Carabineros of Chile’s police function. The Quadrant Plan is not only a police strategy that aids the reduction of crime and public insecurity but also an innovative administration system that changed the police services and practices of the Carabineros of Chile. My research aims to analyse Chilean police officers’ attitudes towards the implementation of the Quadrant Plan, focusing on the role that organizational and individual-level variables play in Chilean officers’ supportive and committed stances towards the plan. This study incorporated a mixed-methods approach using both quantitative and qualitative data from a self-completion survey administered to 300 police officers of various genders, ranks and years of service in the Carabineros. The respondents currently serve in 10 police units based in the western part of Greater Santiago, Chile. A response rate of 78% was achieved. Qualitative data were collected through a set of six open questions in the survey.Findings showed that most participating officers expressed positive attitudes of support for and commitment to the Quadrant Plan. However, despite their attitudes being positive, free of scepticism, over 70% of the participating officers made it clear they thought the plan lacked the logistical and human resources necessary for improved performance. Regression analyses indicated that the individual-level variables ‘scepticism’ and ‘job satisfaction’ are important predictors of officers’ attitudes towards the Quadrant Plan. Similarly, the organizational-level variables ‘management’ and ‘police work orientation’ were also key indicators of support for and commitment to the Quadrant Plan.


Carabineros, the Quadrant Plan, attitudes, support, commitment