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Removing Malware

Firstly, ensure that you are running up-to-date anti-virus software. UCL has licenses for both staff and students for anti-virus software which can be downloaded from the Software Database on the following link:

http://swdb.ucl.ac.uk/

Your anti-virus software should be able to catch and/or remove malware but some malware can be particularly difficult to detect and remove.  In this case we recommend that you try the following:

Combofix: http://www.bleepingcomputer.com/download/combofix/

Malwarebytes: http://www.malwarebytes.org/

Note: Malwarebytes is not free for use in educational environments. You may therefore need to purchase a license.

Sophos Anti Rootkit: http://www.sophos.com/en-us/products/free-tools/sophos-anti-rootkit.aspx

Tips on avoiding malware

  • Keep your browser and plugins up-to-date (particularly Java and Flash)
  • Do not open attachments that you are not expecting
  • Ensure your anti-virus software is working and up-to-date
  • Ensure your firewall is turned on
  • Be careful browsing non-reputable websites

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