UCL Human Resources


Unitemps at UCL and fee update

8 December 2020

The Unitemps branch celebrated 2 years at UCL this October, and has helped colleagues across UCL with their recruitment needs. From February 2021, Unitemps fees are due to increase - find out what this means for you.

Unitemps logo

Since October 2018, Unitemps has been helping colleagues across UCL with their recruitment needs as well as providing a growing pool of talented temporary workers, many from our student population, who represent the excellence and diversity of the university community at large. Unitemps offers a streamlined, online management of temporary workers that saves time and reduces admin work for hiring managers, removing the need to carry out eligibility to work checks. 

The initially agreed Unitemps fee was set at 8%. Whilst Unitemps was being established, however, we took the decision to set this at 3%. Over the last two years, Unitemps has grown significantly and has been able to offer a wider range of services, from processing direct bookings and taking Right-to-Work documentation through to running full recruitment campaigns that include supporting the shortlisting for temporary roles.

In order to sustain this service and continue being able to provide high levels of support to departments and hiring managers, the fee paid for Unitemps services now needs to increase to the level originally advised.  However, we understand that an increase from 3% to 8% would be a significant uplift within a short space of time so a decision has been made to lift the fee in increments. 

From 1st February 2021, the Unitemps fee will increase to 5%. The increase will be automatically applied to existing roles. From 1st August the fee will move to 8%.

Over the past 24 months, Unitemps processed 3,050 jobs and over 10,500 individual assignments. Most recently, the team have supported colleagues with some large recruitment campaigns including:

  • 200 Asymptomatic COVID-19 testing Assistants and Sample Processors
  • 250 Connected Learning Student Interns (Summer and Winter)
  • 180 Accommodation Ambassadors and Teams Leaders
  • 1100 Transition Mentors to support new incoming students in 2020/21

In August 2020, the Unitemps team won ‘Branch of the Year’ at the annual Unitemps Awards, placing first amongst 18 other branches across the UK and Australia. The Unitemps Awards recognise the talent, dedication and success of team members and branches across the network.

Unitemps Branch winners

Some of the benefits of using Unitemps include:

  • The team can manage as much or as little of the recruitment process for you, as you would like, from advertising vacancies, to attracting and shortlisting candidates, and arranging interviews.
  • Promotion of vacancies and sourcing of candidates to fill in your temporary jobs with access to UCL students, UCL graduates and experienced professionals
  • Easy timesheet approval process and reporting on Unitemps workers
  • Improved compliance - our service and procedures ensure all recruitment activity is fully compliant with current employment and UKVI legislation
  • VAT free supply of internal staff and a small fee in comparison to external recruitment agencies

With the introduction of the Master Vendor Temporary Recruitment solution, Unitemps will continue to operate as the first choice for roles that are suitable for Students, UCL Alumni, and direct hire roles e.g for Guest Lecturers.


Below are some quotes from clients on the service Unitemps is offering. You can read full testimonials from UCL hiring managers here.

Unitemps were very helpful in providing us with a range of CVs and cover letters for suitable applicants quickly. The staff at Unitemps were able to assist with the shortlisting and contacting candidates within tight-timeframes and I felt completely supported by them throughout the whole recruitment process.”  

Senior Support Officer, Faculty of Arts and Humanities
Unitemps provides a one stop shop … which helps us to meet seasonal and project resourcing demands using our own pool of PhD and MSc students.” 

Senior Research Associate, UCL Energy Institute
It’s a really streamlined process, with user friendly online systems and the team do a lot of the work for you, getting back to questions and queries super quickly, so administrative issues and questions get sorted efficiently.”

Public Engagement Manager, Department of Medical Physics and Bioengineering

Contacting Unitemps 

More information about Unitemps is available on the HR webpage. Unitemps can support you with one-off recruitment or large campaigns, depending on your needs and requirements. To discuss the support you require, please get in touch.