UCL Human Resources


Introducing UCL Ways of Working

1 May 2019

We’re launching our new behavioural framework for professional services staff. Use the UCL Ways of Working to support yourself and your colleagues to be successful and happy at UCL, through sharing expectations around how we work.

Members of staff holding up ways of working signs

The framework enables individuals, teams and leaders to set clear expectations, support development, have quality conversations and be their best in the workplace. This responds to a widespread need for clear, consistent articulation of ways of working at UCL that support staff development and progression.

The framework was built for and by colleagues working in professional services roles across UCL, from faculties, departments, institutes, other academic units, offices of Vice-Provosts and central services.

The UCL Ways of Working Wheel (see below) and Descriptors provide a simple overview of the central Ways of Working, outlining how we work consistently, successfully and happily as an integrated professional services community. Supporting indicators and steps to development are then detailed for each grade and these can be used to support appraisal conversations, induction and probabtion meetings, and in recruitment - writing adverts, job descriptions and preparing for interviews. 

Ways of Working wheel

Find out more

View the UCL Ways of Working