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MyAppraisal accessibility statement

This accessibility statement applies to MyAppraisal.

MyAppraisal (https://ucl.csod.com/) is run by UCL and supplied by Cornerstone. We want as many people as possible to be able to use this website, which means that you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate the website using just a keyboard
  • navigate the website using speech recognition software
  • listen to most of the website using a screen reader

There are a number of customisation options for your browser and device that could help you use this website and other websites more effectively. AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible. You can see a full list of issues we currently know about in the non-accessible content section of this statement:

  • Some elements are not keyboard accessible 
  • Some elements do not receive focus visibility 
  • There is no skip to content function 
  • Some images do not have meaningful alternative text 
  • Some pages do not have sufficient colour contrast 
  • Some elements do not have accessible names 
  • Links are not always clearly described 

Feedback and contact information

Please contact us if you have an accessibility query including:

  • If you are experiencing issues with accessing information or using the website
  • If you find an accessibility problem not listed on this statement
  • If you have positive feedback on the accessibility considerations made. 

When you contact the MyAppraisal Team, there is a process in place to acknowledge your contact, you will receive an email stating who is dealing with your query. This response should also outline an potential timescales by which you can expect a reply.

We aim to respond to all contacts within 3-5 working days.

Reporting accessibility problems with this website

We formally test the accessibility of key user journeys that represent the breadth of content across our website on a regular basis against WCAG (Web Content Accessibility Guidelines) 2.2 AA standards.

We're always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we're not meeting accessibility requirements, please contact us.

Read tips on contacting organisation about inaccessible websites.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website's accessibility 

University College London is committed to making this website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliances and exemptions listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

The site does not reflow effectively at advanced levels of zoom beyond 150%. This fails WCAG 1.4.10 Reflow (A).

Images do not have appropriate alternative text attributes. This fails WCAG 1.1.1 Non text content (A). 

Tables do not have the appropriate mark up to enable screen reader users to interact with the content. This fails WCAG 1.3.1 Info and Relationships (A). 
 
Form elements do not have programmatically associated labels, which may mean screen reader users are unable to understand the purpose of the field. This fails WCAG 1.3.1 Info and Relationships (A) and 4.1.2 Name, Role, Value (A). 
 
Links text does not clearly describe the purpose or destination of the links. This fails 2.4.4 Link Purpose (A). 
 
Some pages lack appropriate structural heading mark up. This fails WCAG 1.3.1 Info and Relationships (A). 

Frames do not have title attributes. This fails 4.1.2 Name, Role, Value (A).  

Some select input fields will automatically change the context of the page and move users focus. Input elements change the context of the page when users interact with them which may disorientate screen reader users. This fails WCAG 3.2.2 On Input (A). 

Some IDs have been duplicated which may cause issues for users of assistive technology. This fails WCAG 1.3.1 Info and Relationships (A). 

Error handling may not be sufficient for users to correct mistakes that have been committed. This fails WCAG 3.3.1 Error Identification (A) and 3.3.3 Error Suggestion (AA). 

There is no skip to content link present which may impact users who cannot use a mouse. This fails WCAG 2.4.1 Bypass Blocks (A). 

Text elements may not have a sufficient contrast ratio for users with limited vision. This fails WCAG 1.4.3 Contrast Minimum (AA).  

Some links have no discernible difference from surrounding text. This fails WCAG 1.4.1 Use of Colour (A). 

There are elements which rely on colour alone to convey information. This fails WCAG 1.4.1 Use of Colour (A). 

There is a keyboard trap present on a text editor. This fails WCAG 2.1.1 No Keyboard Trap (A). 

Some elements, such as the text editor, are mouse dependent, meaning users who cannot use a mouse will not be able to interact with those elements. This fails WCAG 2.1.1 Keyboard (A). 

There are elements which have no visible focus highlighting or low contrast focus visibility. This fails WCAG 2.4.7 Focus Visible (AA) and 1.4.11 Non text Contrast (AA). 

If you find an issue that we have yet to identify, please contact us using one of the routes described in the ‘Reporting accessibility problems with this website’ section of this statement.

If you are unable to complete the MyAppraisal user journey, whether as an appraisee or appraiser, we have ensured that there is an alternative route to submitting appraisal information in the form of a Microsoft Word document: Request accessible Word document. When you contact us we will send you a Microsoft Word document alternative that can be completed via email fully supported by the MyAppraisal team.

Disproportionate burden

At this time, we have not made any disproportionate burden claims.

Content that’s not within the scope of the accessibility regulations

This section covers issues that we do not need to fix right now. The law calls these exemptions.

Third-party content

Our websites may contain third-party content. We do not have control over and are not responsible for the accessibility of this content, but we make best endeavours to work with the third-party to improve its accessibility. This may include:

  • links to non-UCL websites
  • content/functionality on our website
  • content hosted on other websites, such as social media sites.

To help accessibility compliance across the sector, University College London supports searchBOX, a centralised, independent directory of third-party accessibility information. 

searchBOX catalogues the contact information and accessibility statements of third-party suppliers, enables the sharing of community-generated accessibility statements, and allows users to map their supplier ecosystem. 

Users can access third-party accessibility statements using the free searchBOX Finder service. 

University College London encourages all our partners and suppliers to support this effort by ensuring that their accessibility information is included in the searchBOX directory. 

Our testing processes

We tested the website using a combination of manual and automated checks alongside reference to the accessibility audit report provided by the Digital Accessibility Centre (DAC).  If you find an issue we have not yet identified, you can report it to us. We’ll pass this information to the website owner who will review the issue, make sure it is included in our plan to fix issues and add it into the accessibility statement when it is next updated. 

Preparation of this accessibility statement

This statement was prepared on 25 January 2024. It was last reviewed on 25 January 2024.
This application was last tested on 25 January 2024. The test was carried out by Cornerstone and UCL.

What we’re doing to improve accessibility

University College London (UCL) are working closely with Cornerstone to fix or provide alternatives for all issues that we are made aware of and as identified by our periodic internal testing and auditing processes.

If you are unable to complete the MyAppraisal user journey, whether as an appraisee or appraiser, we have ensured that there is an alternative route to submitting appraisal information in the form of a Microsoft Word document: Request accessible Word document. When you contact us we will send you a Microsoft Word document alternative that can be completed via email fully supported by the MyAppraisal team.