Inside UCL MyTeam accessibility statement

This accessibility statement applies to Inside UCL MyTeam.

Inside UCL Myteam, is a UCL owned application. We want as many people as possible to be able to use this website, which means that you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 400% without the text spilling off the screen
  • navigate the website using just a keyboard
  • navigate the website using speech recognition software
  • listen to most of the website using a screen reader

There are a number of customisation options for your browser and device that could help you use this website and other websites more effectively. AbilityNet has advice on making your device easier to use if you have a disability.

Feedback and contact information

Please contact us if you have an accessibility query including:

  • If you are experiencing issues with accessing information or using the website
  • If you find an accessibility problem not listed on this statement
  • If you have positive feedback on the accessibility considerations made. 

When you contact the Inside UCL Team, if there is a process in place to acknowledge your contact, you will receive an email stating who is dealing with your query. This response should also outline an potential timescales by which you can expect a reply.

We aim to respond to all contacts within 3-5 working days.

Reporting accessibility problems with this website

We formally test the accessibility of key user journeys that represent the breadth of content across our website on a regular basis against WCAG (Web Content Accessibility Guidelines) 2.2 AA standards.

We're always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we're not meeting accessibility requirements, please contact us.

Read tips on contacting organisation about inaccessible websites.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website's accessibility 

University College London is committed to making this website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

Inside UCL MyTeam

Non-compliance with the accessibility regulations

Menu button

There is a menu button that is presented at the top left side of the screen that does not activate when enter is pressed. This fails WCAG 2.1.1 Keyboard (A).

Time off List

When a user of JAWS screen reader moves to view the Time off List information of a staff member, using the Headings command to navigate between Time off, Present, Past 3 months, and Earlier moves the page off of the screen. The information is still there, but the user, if they had sight, would not be able to see any information when moving through each section. A refresh of the page rectifies this. Other screen readers do not have this issue. UCL is working with the manufacturer to fix this. This fails WCAG 3.2.1 On Focus (A).


When a user magnifies to 150% or above, the My Team information is lost from view. UCL is actively working to fix this issue.  This fails WCAG 1.4.10 Reflow (AA).


Assignment info section

JAWS screen reader does not currently read the individual information in this section when the user tabs on to it. All other screen readers do. UCL is working with the manufacturer to get a fix. JAWS users can still read this section if use the read by word command (control plus left or right arrow).

Disproportionate burden

At this time, we have not made any disproportionate burden claims.

Content that’s not within the scope of the accessibility regulations

This section covers issues that we do not need to fix right now. The law calls these exemptions.

Third-party content

Our websites may contain third-party content. We do not have control over and are not responsible for the accessibility of this content, but we make best endeavours to work with the third-party to improve its accessibility. This may include:

  • links to non-UCL websites
  • content/functionality on our website
  • content hosted on other websites, such as social media sites.

To help accessibility compliance across the sector, University College London supports searchBOX, a centralised, independent directory of third-party accessibility information. 

searchBOX catalogues the contact information and accessibility statements of third-party suppliers, enables the sharing of community-generated accessibility statements, and allows users to map their supplier ecosystem. 

Users can access third-party accessibility statements using the free searchBOX Finder service. 

University College London encourages all our partners and suppliers to support this effort by ensuring that their accessibility information is included in the searchBOX directory. 

Our testing processes

We tested this web application using a combination of manual and automated checks alongside the UCL developer. If you find an issue we have not yet identified, you can report it to us. We’ll pass this information to the web app owner who will review the issue, make sure it is included in our plan to fix issues and add it into the accessibility statement when it is next updated.

Preparation of this accessibility statement

Inside UCL MyTeam

This statement was prepared on 30 January 2024. It was last reviewed on 30 Janaury 2024.

This application was last tested on 30 January 2024. The test was carried out by the Digital Experience team.

What we’re doing to improve accessibility

University College London (UCL) are working to fix or provide alternatives for all issues that we are made aware of and as identified by our periodic internal testing and auditing processes.