This accessibility statement applies to Inside UCL and includes Report an Incident.
Inside UCL (https://app.ucl.ac.uk/InsideUCL/) including Report an Incident, is a UCL owned application. We want as many people as possible to be able to use this website, which means that you should be able to:
- change colours, contrast levels and fonts
- zoom in up to 400% without the text spilling off the screen
- navigate the website using just a keyboard
- navigate the website using speech recognition software
- listen to most of the website using a screen reader
There are a number of customisation options for your browser and device that could help you use this website and other websites more effectively. AbilityNet has advice on making your device easier to use if you have a disability.
Feedback and contact information
Please contact us if you have an accessibility query including:
- If you are experiencing issues with accessing information or using the website
- If you find an accessibility problem not listed on this statement
- If you have positive feedback on the accessibility considerations made.
When you contact the Inside UCL Team, if there is a process in place to acknowledge your contact, you will receive an email stating who is dealing with your query. This response should also outline an potential timescales by which you can expect a reply.
We aim to respond to all contacts within 3-5 working days.
Reporting accessibility problems with this website
We formally test the accessibility of key user journeys that represent the breadth of content across our website on a regular basis against WCAG (Web Content Accessibility Guidelines) 2.2 AA standards.
We're always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we're not meeting accessibility requirements, please contact us.
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Technical information about this website's accessibility
University College London is committed to making this website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
We are currently reviewing the accessibility of Inside UCL with the Digital Experience team.
Report an Incident
The content listed below is non-accessible for the following reasons.
Non-compliance with the accessibility regulations
At the start of the reporting form (Landing page). When using the tab key focus moves to text to inform a user to have all information before filling in the form, also that all fields are mandatory unless marked as optional. When using tab NVDA reads this text, but JAWS does not. JAWS users would have to arrow through the text or use other reading keys to find this information. This fails WCAG 3.3.2 Labels or Instructions (A).
When mandatory options are not selected the 'next' button hides. The next button is not focusable in this state so the user does not know they have to complete a section. Once the button is focusable, it needs to state which fields need to be filled in. This fails WCAG 3.3.2 Labels or Instructions (A).
If you find an issue that we have yet to identify, please contact us using one of the routes described in the ‘Reporting accessibility problems with this website’ section of this statement.
At this time, we have not made any disproportionate burden claims.
Content that’s not within the scope of the accessibility regulations
This section covers issues that we do not need to fix right now. The law calls these exemptions.
Our websites may contain third-party content. We do not have control over and are not responsible for the accessibility of this content, but we make best endeavours to work with the third-party to improve its accessibility. This may include:
- links to non-UCL websites
- content/functionality on our website
- content hosted on other websites, such as social media sites.
To help accessibility compliance across the sector, University College London supports searchBOX, a centralised, independent directory of third-party accessibility information.
searchBOX catalogues the contact information and accessibility statements of third-party suppliers, enables the sharing of community-generated accessibility statements, and allows users to map their supplier ecosystem.
Users can access third-party accessibility statements using the free searchBOX Finder service.
University College London encourages all our partners and suppliers to support this effort by ensuring that their accessibility information is included in the searchBOX directory.
Our testing processes
We tested the website using a combination of manual and automated checks alongside the developer. If you find an issue we have not yet identified, you can report it to us. We’ll pass this information to the website owner who will review the issue, make sure it is included in our plan to fix issues and add it into the accessibility statement when it is next updated.
Preparation of this accessibility statement
This statement was prepared on 20 March, 2022. It was last reviewed on 31 March 2022.
This application was last tested on 10 March, 2022. The test was carried out by the Digital Experience team.
Report an Incident
This statement was prepared on 14 November, 2023. It was last reviewed on 14 December 2023.
This application was last tested on 12 December 2023. The test was carried out by the Digital Experience team.
What we’re doing to improve accessibility
University College London (UCL) are working to fix or provide alternatives for all issues that we are made aware of and as identified by our periodic internal testing and auditing processes.