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TalentLink accessibility statement

This accessibility statement applies to TalentLink.

TalentLink (https://www.ucl.ac.uk/work-at-ucl) is run by University College London (UCL). We want as many people as possible to be able to use this website, which means that you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate the website using just a keyboard
  • navigate the website using speech recognition software
  • listen to most of the website using a screen reader

TalentLink is a third-party platform which means that some aspects of its accessibility are outside of our immediate control.

There are a number of customisation options for your browser and device that could help you use this website and other websites more effectively. AbilityNet has advice on making your device easier to use if you have a disability.

Feedback and contact information

Please contact us if you have an accessibility query including:

  • If you are experiencing issues with accessing information or using the website.
  • If you find an accessibility problem not listed on this statement.
  • If you have positive feedback on the accessibility considerations made. 

When you contact us, there is a process in place that will acknowledge your contact, tell you who is dealing with it and give you a timescale by which you can expect a reply.

We aim to respond to all contacts within 2 working days.

Reporting accessibility problems with this website

We formally test the accessibility of key user journeys that represent the breadth of content across our website on a regular basis against WCAG 2.2 AA standards. 

The accessibility report and accreditation produced by the Digital Accessibility Centre found the default TalentLink Career Site components (Job List, Job Description, Job Alert, Responsive Application Component, Candidate Portal) fully compliant with the Web Content Accessibility Guidelines 2.2 AA. However, we have listed below some issues we have identified from our local testing.

The TalentLink Back Office component (Engage Manage) is partially compliant. We are working with the supplier Cornerstone on improvements and the preparation of a new audit to measure progress as this was not covered by the accreditation produced by the Digital Accessibility Centre.

We're always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we're not meeting accessibility requirements, contact our Head of Recruitment or our Digital Attraction Manager. 
Read tips on contacting organisations about inaccessible websites.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website's accessibility

University College London is committed to making this website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines (WCAG) 2.2 AA standard, due to the non-compliances and exemptions listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

Most of the interactive elements are keyboard operable, but tooltip content lacks keyboard support on the “My Applications” page. This fails WCAG 2.1.1 Keyboard (A).

Keyboard focus moves incorrectly to the beginning of the page when screen reader users activate interactive elements on the below pages and components. This fails WCAG 2.4.3 Focus Order (A).

  • Support & Operations Category
  • Left Filter
  • Search Manager
  • Send me notifications about new jobs

Hidden content receives keyboard focus at the end of the below modal dialogs. This fails WCAG 2.4.3 Focus Order (A).

  • Send job to a friend
  • Send job to a friend - Message ready

Keyboard focus is not set on the beginning of the “Renew Talent Database” modal dialog when it is displayed. This fails WCAG 2.4.3 Focus Order (A).

Most of the error messages are announced for screen reader users, but a dynamically displayed error message is not announced for screen reader users on the “Access code” page. This fails WCAG 3.1.1 Error Identification (A).

The role is not defined for interactive language selection elements such as "Cymraeg," "Čeština," and so on for the below pages. This fails WCAG 4.1.2 Name, Role, Value (A).

  • Security step!
  • Access code

The current page state is defined inappropriately for interactive language selection elements such as "Cymraeg," "Čeština," and so on for the below pages. This fails WCAG 4.1.2 Name, Role, Value (A).

  • Security step!
  • Access code

The state of "Send me notifications about new jobs" button is defined inappropriately in the below components. This fails WCAG 4.1.2 Name, Role, Value (A).

  • Left filter
  • Send me notifications about new jobs

When text spacing styles are applied, users can access the content and functionality with ease except for placeholder text "Enter a job title or keyword" in the “Left Filter” component. This fails WCAG 1.4.12 Text Spacing (AA).

Information displayed on hover is persistent but not hoverable for low vision users on the “My Applications” page. This fails WCAG 1.4.13 Content on Hover or Focus (AA).

The label for “Data Privacy Statement” drop-down list in “Save progress” modal dialog is incomplete. This fails WCAG 2.4.6 Headings and Labels (AA).

The labels associated with drop-down lists in “Data Privacy Statement” section on the “Join our Talent community” page are inappropriate. This fails WCAG 2.4.6 Headings and Labels (AA).

A dynamically displayed error message is not announced for screen reader users on “Access code” page. This fails WCAG 4.1.3 Status Messages (AA).

A dynamically updating characters count content is not announced for screen reader users on “Join our Talent community” page. This fails WCAG 4.1.3 Status Messages (AA).

Disproportionate burden

This section covers issues that we cannot fix right now. We’ve assessed the cost of fixing these issues but believe that doing so would be a disproportionate burden within the meaning of the law.

Content that’s not within the scope of the accessibility regulations

This section covers issues that we do not need to fix right now. The law calls these exemptions.

Third-party content

Our websites contain third-party content. We do not have control over and are not responsible for the accessibility of this content, but we make best endeavours to work with the third-party to improve its accessibility. This may include:

  • links to non-UCL websites.
  • content/functionality on our website.
  • content hosted on other websites, such as social media sites.

To help accessibility compliance across the sector, University College London supports searchBOX, a centralised, independent directory of third-party accessibility information. 

searchBOX catalogues the contact information and accessibility statements of third-party suppliers, enables the sharing of community-generated accessibility statements, and allows users to map their supplier ecosystem. 

Users can access third-party accessibility statements using the free searchBOX Finder service. 

University College London encourages all our partners and suppliers to support this effort by ensuring that their accessibility information is included in the searchBOX directory. 

Our testing processes

We originally tested the website using a combination of manual and automated checks alongside reference to the full accessibility audit report for Talent Link Career Site provided by the Digital Accessibility Centre (DAC). The latest update to this statement comes from the most recently-published VPAT published by Cornerstone.

If you find an issue we have not yet identified, you can report it to us. We’ll pass this information to the website owner who will review the issue, make sure it is included in our plan to fix issues and add it into the accessibility statement when it is next updated.

Preparation of this accessibility statement

This statement was prepared on 21 October 2022. It was last reviewed on 26 March 2025. This website was last tested on 29 July 2022. The most recent tests were carried out by UCL, with a previous test carried out on 14 April 2021 by the Digital Accessibility Centre (DAC), and the most recent review used the VPAT published by Cornerstone.

What we’re doing to improve accessibility

We are working with Cornerstone to fix or provide alternatives for all issues that we are made aware of and as identified by our periodic internal testing and auditing processes.