Equality, Diversity, and Inclusion training accessibility statement

This accessibility statement applies to the UCL Equality, Diversity, and Inclusion training.

This training is run by the Organisational Development team at UCL. We want as many people as possible to be able to use this website, which means that you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate the website using just a keyboard
  • navigate the website using speech recognition software
  • listen to most of the website using a screen reader

There are a number of customisation options for your browser and device that could help you use this website and other websites more effectively. AbilityNet has advice on making your device easier to use if you have a disability.

Feedback and contact information

Please contact us if you have an accessibility query including:

  • If you are experiencing issues with accessing information or using the website
  • If you find an accessibility problem not listed on this statement
  • If you have positive feedback on the accessibility considerations made. 

When you contact UCL staff training, there is a process in place that will acknowledge your contact, tell you who is dealing with it and give you a timescale by which you can expect a reply.

We aim to respond to all contacts within 3 working days.

Reporting accessibility problems with this website

We formally test the accessibility of key user journeys that represent the breadth of content across our website on a regular basis against WCAG (Web Content Accessibility Guidelines) 2.2 AA standards.

We're always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we're not meeting accessibility requirements, please contact us.

Read tips on contacting organisation about inaccessible websites.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website's accessibility 

University College London is committed to making this website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines (WCAG) 2.2 AA standard, due to the non-compliances and exemptions listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

Text is not responsive when the learner attempts to zoom up to 300%, making it more difficult for the learner to easily read as the screen has to be scrolled from left to right and/or up and down to read the text. This is a known limitation of Articulate Storyline and fails WCAG 1.4.4 Resize Text (AA) and WCAG 1.4.10 Reflow (AA). 

When using the screen reader in combination with keyboard access, there are a number of occasions throughout the course which require the learner to select the button three times before the learning correctly progresses. This fails WCAG 3.2.2 Consistent Navigation (AA). 

There are a number of occurrences where the screen reader overlaps two pieces of information simultaneously making it hard to listen to. This includes during quizzes, after an answer has been selected, the questions are answered too quickly. Also, alt text for images can be heard over the voice over of certain scenario slides. This information can be navigated back to if this happens. This fails WCAG 1.3.1 Info and Relationships and WCAG 2.4.3 Navigable, Focus Order (A). 

Following from the previous point, while all of the text on screen is read from the Voiceover included within the learning, many sections of text cannot be selected or read by the screen reader. If the learner is using the screen reader, they are likely to mute the audio from within the learning to prevent the constant clash of both voices being spoken at the same time. This makes it very difficult for someone using the screen reader to know when there is text and constant switching on and off of the learning voice over speech. This fails WCAG 1.3.1 Info and Relationships (A). 

Some images, menus items and buttons do not have sufficient alt text or labelling for the learner to understand what the element does, this particularly impacts voice recognition and screen reader users. This fails WCAG 1.1.1 Non-text Content (A) and WCAG 1.3.1 Info and Relationships (A).

If you find an issue that we have yet to identify, please contact us using one of the routes described in the ‘Reporting accessibility problems with this website’ section of this statement.

Disproportionate burden

At this time, we have not made any disproportionate burden claims.

Content that’s not within the scope of the accessibility regulations

This section covers issues that we do not need to fix right now. The law calls these exemptions.

Third-party content

Our websites contain third-party content. We do not have control over and are not responsible for the accessibility of this content, but we make best endeavours to work with the third-party to improve its accessibility. This may include:

  • links to non-UCL websites
  • content/functionality on our website
  • content hosted on other websites, such as social media sites.

To help accessibility compliance across the sector, University College London supports searchBOX, a centralised, independent directory of third-party accessibility information. 

searchBOX catalogues the contact information and accessibility statements of third-party suppliers, enables the sharing of community-generated accessibility statements, and allows users to map their supplier ecosystem. 

Users can access third-party accessibility statements using the free searchBOX Finder service. 

University College London encourages all our partners and suppliers to support this effort by ensuring that their accessibility information is included in the searchBOX directory. 

Our testing processes

We tested the website using a combination of manual and automated checks. If you find an issue we have not yet identified, you can report it to us. We’ll pass this information to the website owner who will review the issue, make sure it is included in our plan to fix issues and add it into the accessibility statement when it is next updated.

Preparation of this accessibility statement

This statement was prepared on 3 November 2022. It was last reviewed on 24 November 2022. The website and web form were last tested on 3 November 2022. The test was carried out Organisational Development and Kallidus.

What we’re doing to improve accessibility

The UCL Organisational Development team are working with Kallidus eLearning to fix or provide alternatives for all issues that we are made aware of and as identified by our periodic internal testing and auditing processes.