TalentLink accessibility statement

This accessibility statement applies to TalentLink.

TalentLink (https://www.ucl.ac.uk/work-at-ucl) is run by University College London (UCL). We want as many people as possible to be able to use this website, which means that you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate the website using just a keyboard
  • navigate the website using speech recognition software
  • listen to most of the website using a screen reader

TalentLink is a third-party platform which means that some aspects of its accessibility are outside of our immediate control.

There are a number of customisation options for your browser and device that could help you use this website and other websites more effectively. AbilityNet has advice on making your device easier to use if you have a disability.

Feedback and contact information

Please contact us if you have an accessibility query including:

  • If you are experiencing issues with accessing information or using the website
  • If you find an accessibility problem not listed on this statement
  • If you have positive feedback on the accessibility considerations made. 

When you contact us there is a process in place that will acknowledge your contact, tell you who is dealing with it and give you a timescale by which you can expect a reply.

We aim to respond to all contacts within 2 working days.

Reporting accessibility problems with this website

We formally test the accessibility of key user journeys that represent the breadth of content across our website on a regular basis against WCAG 2.1 AA standards. 

The accessibility report and accreditation produced by the Digital Accessibility Centre found the default TalentLink Career Site components (Job List, Job Description, Job Alert, Responsive Application Component, Candidate Portal) fully compliant with the Web Content Accessibility Guidelines 2.1 AA. However, we have listed below some issues we have identified from our local testing.

The TalentLink Back Office component (Engage Manage) is partially compliant. We are working with the supplier Cornerstone on improvements and the preparation of a new audit to measure progress as this was not covered by the accreditation produced by the Digital Accessibility Centre.

We're always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we're not meeting accessibility requirements, contact our Head of Recruitment or our Digital Attraction Manager
Read tips on contacting organisation about inaccessible websites.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about UCL Extend’s accessibility

University College London is committed to making this website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance Status

This website is partially compliant with the Web Content Accessibility Guidelines (WCAG) 2.1 AA standard, due to the non-compliances and exemptions listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

TalentLink Career Site components (Job List, Job Description, Job Alert, Responsive Application Component, Candidate Portal)

The drop-down element is described as arrow_drop_down which is not a clear description of its purpose it also does not have a clear role e.g., button. The subsequent tab stop is to the collapsible content itself ‘All’ which is much better presented and therefore the arrow_drop_down navigation element is superfluous. This fails 1.3.1 Info and Relationships (A) and 4.1.2: Name, Role, Value.

The option to clear all search filters is very low contrast and only appears on hover making it almost impossible to use. This fails 1.4.11 Non-text Contrast (AA) and 1.4.13 Content on Hover or Focus (AA).

When reading the job cards between each list item SlovList is read which is confusing. In addition, the See job details button is read aloud in a confusing way with extra text. These fail 1.3.1 Info and Relationships (A).

Search Button is labelled ‘search button,’ but it also correctly has a role as a button and therefore the function ‘button’ is announced twice to screen readers. These fail 1.3.1 Info and Relationships (A).

If you ask to be sent notifications of new jobs the modal that opens does not contain effective status identification of errors, for example incorrect email format. The alert is also described in a confusing way – txtLabel_error_message_prefixEmail format is wrong. Screen reader users are also not alerted to the error message. These fail 1.3.1 Info and Relationships (A) & 3.3.1 Error Identification (A)

The focus visibility around all buttons is poor. This fails 2.4.7 Focus Visible (AA)

The text that confirms submission contains a horizontal separator that is read aloud to screen readers. This fails 1.1.1 Non-text Content (A)

TalentLink (Engage Manage)

When tabbing through the main page the user can move through the navigation menus but when they get to the middle section of the site there are the following buttons which then loop around, they are: -  unlabelled button > Cancel > Proceed > Add availability. This then loops back to unlabelled button and starts all over again. This fails 1.3.2 Meaningful Sequence (A), 2.1.1 Keyboard (A) and 2.1.2 No Keyboard trap (A).

There are several buttons that are unlabelled or incorrectly labelled. This fails 1.3.1 Info and relationships (A) and 4.1.2 Name, Role, Value (A).

When you tab on to elements, some have a small blue box around them to make sure they are seen, others obscure the control altogether and you cannot see some buttons when you tab on to them as the highlight completely obscures it. This fails 2.4.7 Focus Visible (A).

From 250% and above the hamburger menu is not in the tabbing order and you also lose some menu options from the left and ride sides of the screen. There does not seem to be a way to get to them via keyboard only. This fails 1.3.1 Info and Relationships (A), 1.4.10 Reflow (AA) and 2.1.1 Keyboard (A).

You can fill in the Hiring Manager and Job title, but when you get to organisation drop down options the list is in the top right of the screen which forces you away from the option you are on. At 400% there is no focus order, so you do not know where the options are to change. You cannot select the option that appears from the resulting drop-down list using keyboard only. This fails 1.3.1 Info and Relationships (A), 2.1.1 Keyboard (A) 2.4.3 Focus Order (A) and 4.1.2 Name, Role, Value (A).

The user will not know the boxes are required elements as this does not read back when you tab on to them. This fails 1.3.1 Info and Relationships (A) and 2.4.6 Headings and Labels (AA).

Drop down select from form field. If yes needs to be selected when pressing the arrow key down to do this, you hear unselected. The user does not know they are on the yes option. This is the same for each drop-down element on this page. This fails 1.3.1 Info and Relationships (A). In addition, the error does not let you know any entry has been put in wrong unless you move back to the edit box. This fails 3.3.1 Error Identification (A).

There are 4 areas of importance on the page but they are not structured so a user cannot jump to them to get information. They are classed as non-linked text. This fails 1.3.1 Info and Relationships (A) and 2.4.6 Headings and Labels (AA).

Drop-down combos are classed as a button. Users would be confused as to what to do with this if they landed on it. This fails 4.1.2 Name, Role, Value (A).

There are lots of hidden links/buttons in the calendar option. This fails 1.3.1 Info and Relationships (A).

Drop down boxes are read with incorrect classification. This fails 4.1.2 Name, Role, Value (A).

The contrast of the white text on blue background fails regular text size contrast. The contrast for edit boxes and a lot of the other edit boxes do not pass standards and are hard to see. This fails 1.4.3 Contrast (Minimum level) (AA).

The date picker includes dates that are not visually displayed on the screen e.g., screen reader reads Monday to Wednesday date and dates after that are not visible. This fails 1.3.1 Info and Relationships (A) and 2.4.6 Headings and Labels (AA).

Some buttons have incorrect labels. This is time consuming and confusing for screen reader users. This fails 1.3.1 Info and Relationships (A).

There is no clear heading structure. This fails 1.3.1 Info and Relationships (A).

Focusable elements with an interactive control ancestor  are not announced by screen readers and create an empty tab stop. This fails 4.1.2 Name, Role, Value (A).

There are number of examples of Aria issues such as duplicate ids and parent and child roles. This fails 1.3.1 Info and Relationships (A).

Some elements, such as menu items on the left hand side of the main menu do not have accessible link names. This fails 2.4.4 Link Purpose (A) and 4.1.2 Name, Role, Value (A).

Disproportionate burden

This section covers issues that we cannot fix right now. We’ve assessed the cost of fixing these issues but believe that doing so would be a disproportionate burden within the meaning of the law.

Content that’s not within the scope of the accessibility regulations

This section covers issues that we do not need to fix right now. The law calls these exemptions.

Third-party content

Our websites contain third-party content. We do not have control over and are not responsible for the accessibility of this content, but we make best endeavours to work with the third-party to improve its accessibility. This may include:

  • links to non-UCL websites
  • content/functionality on our website
  • content hosted on other websites, such as social media sites.

To help accessibility compliance across the sector, University College London supports searchBOX , a centralised, independent directory of third-party accessibility information. 

searchBOX catalogues the contact information and accessibility statements of third-party suppliers, enables the sharing of community-generated accessibility statements, and allows users to map their supplier ecosystem. 

Users can access third-party accessibility statements using the free searchBOX Finder service. 

University College London encourages all our partners and suppliers to support this effort by ensuring that their accessibility information is included in the searchBOX directory. 

Our testing processes

We tested the website using a combination of manual and automated checks alongside reference to the full accessibility audit report for Talent Link Career Site provided by the Digital Accessibility Centre (DAC).  If you find an issue we have not yet identified, you can report it to us. We’ll pass this information to the website owner who will review the issue, make sure it is included in our plan to fix issues and add it into the accessibility statement when it is next updated.

Preparation of this accessibility statement

This statement was prepared on 21/10/2022. It was last reviewed on 21/10/2022. This website was last tested on 14/04/2021(DAC) and 29/07/22 (UCL). The tests were carried out by the Digital Accessibility Centre (DAC) and UCL.

What we’re doing to improve accessibility

We are working with Cornerstone to fix or provide alternatives for all issues that we are made aware of and as identified by our periodic internal testing and auditing processes.