You shape UCL


NSS News and Results

You may have heard of the National Student Survey already as every final year undergraduate in the UK is invited to participate. The NSS is used to inform future students about courses and universities across the UK. This survey takes place in the second term of your final year, and takes about five to ten minutes to complete. It mainly focuses on your academic experience.

National Student Survey Results 2018

The NSS 2017 is open to all final year undergraduates from 8 January to 30 April 2018. 

To take the survey go to the National Student Survey website

National Student Survey Results 2017

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More than 2,000 final year undergraduates took part in the National Student Survey (NSS) in 2017, meaning UCL finished on a response rate of 49.4%, which was just below the minimum threshold for external publication of the results. As a result, the 2017 results data should be treated with caution.

Furthermore, after significant changes were made to the NSS questions for the 2017 survey the Higher Education Funding Council for England (HEFCE) have advised against direct year-on-year comparisons against the previous version of the survey, as these are not considered statistically robust. 

Professor Anthony Smith, Vice-Provost (Education and Student Affairs) said, “‘In spite of the Union boycott, we are pleased that we received feedback from almost half of all final year students in 2017.

“We recognise that a substantial minority of our final year students were dissatisfied with aspects of teaching, assessment and feedback, learning opportunities and academic support. As an institution, we have begun the process of taking a critical look as to why this might be.

“We do know that we can improve in these areas and that you do help to shape UCL. Survey feedback has led to a number of recent improvements including a new personal tutoring guide, improved access to immediate support through daily drop-in sessions with mental health, disability and wellbeing advisers, as well as the opening of 534 study spaces during 2016-17 across UCL Library services."

Professor Smith added, “I hope we can put the boycott behind us and focus on ensuring a good response rate for this coming year’s NSS – the student voice is a vital component of our improvement processes and collaboration between students and staff is what drives change at UCL.”

For further information, please contact the Student Engagement team.

National Student Survey Results 2016

The 2016 National Student Survey results indicated that 84% of final year undergraduates were satisfied with their overall experience at UCL – a rise of 1% on 2015.

The survey, taken by nearly half a million final year undergraduate students in Higher Education Institutions across the UK, placed UCL 101 out of 160 institutions in the UK, 11 places higher than in 2015. 

UCL also rose from 22 to 19 in the list of the 24 universities that make up the Russell Group. The sector average for overall satisfaction is 86%.

In 2016, UCL achieved its highest ever response rate of 79%, against a sector average response rate of 71%.