A big thank you to all those staff who took part in the 2011 survey, helping to make the return rate this year the highest ever, with £40,590 donated to the Student Hardship Fund from the contribution from each returned questionnaire. The survey results indicate that we should:

a. celebrate and consolidate

1. high levels of pride and advocacy of UCL as an employer;
2. that most employees are interested in their work and gain a sense of personal accomplishment from it; and,
3. that most employees have a degree of freedom and autonomy in how they work.

b. improve

1. awareness of the values of UCL and how the goals and objectives of staff align to those of the University overall ;
2. perceptions of the availability of resources and equipment required to work effectively; and,
3. confidence in leadership and managerial competency.

c. investigate further

1. how communications can be built upon to further embed the values and direction of UCL;
2. whether line managers/academic leaders fully understand the scope of their role; and,
3. whether there is a need to manage employees’ expectations about benefits.

For more information about the results read the executive summary or the full narrative report. Read on for next steps