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IT for staff

If you need help with IT, there are several teams who can assist you, depending on the type of problem you have.

Help with working remotely

To assist you while you're working remotely, please see our working from home web page.

For further support, please also see ISD's Remote working - tools and best practice guide.

To help you choose the right team, the areas each one covers, along with its contact address and team members, is described below.

You can also read about any current projects the teams are working on.

Digital Services Support

Report a problem or contact the ISD Library Applications Team

Library systems including Alma, Explore and DigiTool
ISD Library Applications Team. Local contacts Rob Drinkall and Margaret Stone

Help pages »

IT Support

lccos-itsupport@ucl.ac.uk

Support for non-Desktop@UCL hardware and software; equipment and software ordering; and escalation with ISD.
Rob Drinkall and team

Help pages »

Web Support

lccos-websupport@ucl.ac.uk

Library Services' web presences; help with using the Drupal CMS
Rob Drinkall and team

Help pages »