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Telephony services

We provide a variety of non-data communications services to colleges, departments, faculties and other partner institutions within the University.

Telephony services at UCL

Explore Telephony services

Using standard phones at UCL

Details of how to use standard (non VOIP) phones

Voice over IP (internet protocol) VOIP phone system

Details about our new desk phone service including how to use the phones and the programme of migration to this new phone system

Mobile phones and the managed mobile phone service

Information about the new mobile service for staff and ISD's plans to migrate existing users.

Videoconferencing

There are a number of fixed location videoconferencing facilities across UCL

Voicemail

How to set up and access voicemail services

Installation of phone lines and connections

How to obtain a new extension, move phones

Moving phones or services

Conference/collaboration

Tools to help you collaborate using UCL phones and additional online services

Help & Self-service resources

Problems with UCL phones

How to report faults and dealing with nuisance calls

Service News & Related Information

Related links

Switchboard service

UCL Directory Service