We provide a variety of non-data communications services to colleges, departments, faculties and other partner institutions within the University.
Explore Telephony services
Details of how to use standard (non VOIP) phones
Voice over IP (internet protocol) VOIP phone system
Details about our new desk phone service including how to use the phones and the programme of migration to this new phone system
Mobile phones and the managed mobile phone service
Information about the new mobile service for staff and ISD's plans to migrate existing users.
There are a number of fixed location videoconferencing facilities across UCL
How to set up and access voicemail services
Installation of phone lines and connections
How to obtain a new extension, move phones
Moving phones or services
Tools to help you collaborate using UCL phones and additional online services