UCL Information Services Division


IT for IOE (Institute of Education)


IT for IOE (Institute of Education)

We provide core technical services such as networking, e-mail, directories, storage, application management and software support for the IOE.  In addition we provide IT training, e-learning support, media services, professional printing (CATS printing) and telephony.

Institute of Education IT services

IT Helpdesk

The IT Helpdesk is the first point of contact for supported computer hardware, software, IT account or other IT related issues; including telephony, audio visual and printing queries. Support is available through a day service and an out of hours service, ensuring 24/7 cover for all IT queries.

Opening Hours for Computer Helpdesk in the library:

  • Monday – Thursday:  09:30 – 18:00
  • Friday:                        10:30 – 17:00
  • Saturday:                    09:30 – 13:00 & 14:00 – 16:00

Please note that the Computer Helpdesk in the library is closed on Fridays between 09:00 and 10:30 for team meetings - the Helpline is still available during this time.

Find us

IT for IOE
UCL Institute of Education
Level 3 Floor
20 Bedford Way

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