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NSS News and Results

The NSS is used to inform future students about courses and universities across the UK.

You may have heard of the National Student Survey already as every final year undergraduate in the UK is invited to participate. This survey takes place in the second term of your final year, and takes about five to ten minutes to complete. It mainly focuses on your academic experience.

National Student Survey 2018

The NSS closed on 30 April 2018. UCL finished on a response rate of 61%, up from 49% in 2017.  The NSS results will be published in August and the Student Engagement team will share the results across the university, so we can continue to make UCL education even better.

The data from the NSS will be included on the Unistats website, which also contains data on jobs and salaries after graduation and key information for prospective students.

National Student Survey Results 2017

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More than 2,000 final year undergraduates took part in the National Student Survey (NSS) in 2017, meaning UCL finished on a response rate of 49.4%, which was just below the minimum threshold for external publication of the results. As a result, the 2017 results data should be treated with caution.

Furthermore, after significant changes were made to the NSS questions for the 2017 survey the Higher Education Funding Council for England (HEFCE) have advised against direct year-on-year comparisons against the previous version of the survey, as these are not considered statistically robust. 

Professor Anthony Smith, Vice-Provost (Education and Student Affairs) said, “‘In spite of the Union boycott, we are pleased that we received feedback from almost half of all final year students in 2017.

“We recognise that a substantial minority of our final year students were dissatisfied with aspects of teaching, assessment and feedback, learning opportunities and academic support. As an institution, we have begun the process of taking a critical look as to why this might be.

“We do know that we can improve in these areas and that you do help to shape UCL. Survey feedback has led to a number of recent improvements including a new personal tutoring guide, improved access to immediate support through daily drop-in sessions with mental health, disability and wellbeing advisers, as well as the opening of 534 study spaces during 2016-17 across UCL Library services."

Professor Smith added, “I hope we can put the boycott behind us and focus on ensuring a good response rate for this coming year’s NSS – the student voice is a vital component of our improvement processes and collaboration between students and staff is what drives change at UCL.”