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Dr Jonathan Back
Researcher Co-investigator on CHI+MED
Location: Room 8.18
Telephone: +44 20 7679 0644 (x 30644)
Jonathan's work focuses on understanding the fit between human cognitive abilities and the limitations of the machine, task and environment. He applies his knowledge of human factors and cognitive psychology to better understand how people perform routine tasks in safety-critical environments. He works in healthcare, collaborating with NHS clinicians and safety practitioners.
Introduction to human error and resilience
Current Activities - To 'err' is human
Design that better supports the cognitive capabilities of individuals and small teams facilitates the avoidance, detection, and recovery of human error. I wish to further develop an understanding of human error associated with the use of interactive medical devices.
My research builds on:
- aggregated knowledge of resilience across safety-critical domains;
- identification of workarounds that are developed to avoid error;
- findings of controlled experiments, which enable systematic patterns of error to be predicted.
Back, J., & Cox, A. L. (2013). Artifacts for programmable devices: The good, the bad, and the ugly. Proceedings of the 2013 Conference on Human Factors in Computing Systems, 1731–1736. New York: ACM.
Back, J., Iacovides, I., Furniss, D., Vincent, C., Cox, A.L., & Blandford, A. (2013). Designing better prescription charts: Why we can't just ask the nurses. Paper presented at MediCHI-2013, the Workshop on Safer Interaction in Medical Devices, at CHI-2013, Paris, France, April 2013.
Brumby, D. P., Cox, A. L., Back, J., & Gould, S .J. J. (2013). Recovering from an interruption: Investigating speed-accuracy trade-offs in task resumption behavior. Journal of Experimental Psychology: Applied, 19, 95–107
Rukšenas, R., Curzon, P., Blandford, A., & Back, J. (2013) Combining human error verification and timing analysis: a case study on an infusion pump. Formal Aspects of Computing 1 - 44.
Back, J., Cox, A., & Brumby, D. (2012). Choosing to interleave: Human error and information access cost. Proceedings of the 2012 Conference on Human Factors in Computing Systems, 1651–1654. New York: ACM. (Best Paper Award)
Furniss, D., Back, J., & Blandford, A. (2012). Cognitive resilience: Can we use Twitter to make strategies more tangible? Proceedings of European Conference on Cognitive Ergonomics, 96–99. New York: ACM.
Buchanan, G., Back, J., Furniss, D., & Blandford, A. (2011). Attention: Can appropriation be linked to an individual’s resilience? Paper presented at the workshop on Appropriation and Creative Use at CHI 2011, Vancouver, BC, Canada, May 2011.
Furniss, D., Back, J., & Blandford, A. (2011). Unwritten rules for safety and performance in an oncology daycare unit: Testing the Resilience Markers framework. Proceedings of the 4th Resilience Engineering Symposium, 93–99. Paris: Presses des Mines.
Furniss, D., Back, J., Blandford, A., Hildebrandt, M. & Broberg, H. (2011). A Resilience Markers Framework for Small Teams. Reliability Engineering & System Safety, 96 (1), 2-10.
Back, J., Brumby, D. P., & Cox, A. L. (2010). Locked-out: Investigating the effectiveness of system lockouts to reduce errors in routine tasks. Proceedings of the 2010 Conference on Human Factors in Computing Systems, 3775–3780. New York: ACM.
Furniss, D., Back, J., & Blandford, A. (2010). Resilience in emergency medical despatch: Big R and little r. Proceedings of the First International Workshop on Interactive Systems in Healthcare (WISH 2010), 57-60. Atlanta, GA, May 2010.
Gámez EHC, Cairns PA, Gow J, Back J,. & Capstick E. (2010). Video games as research instruments. Proceedings of the 2010 Conference on Human Factors in Computing Systems, Extended Abstracts, 4493–4496. New York: ACM.
Hiltz, K., Back, J., & Blandford, A. (2010). The roles of conceptual device models and user goals in avoiding device initialization errors. Interacting with Computers 22(5), 363-374.
Cox, A. L., Brumby, D. P., & Back, J. (2010). Workshop on understanding, predicting, and mitigating error in routine procedural tasks. Workshop held at the 32nd Annual Conference of the Cognitive Science Society, Portland, Oregon, August 2010.
Janssen, C.P., Young, R.M., Ament, G.A., Back, J., Brumby, D.P., Cox, A.L., & Grace, J. (2010). Cognitive Modelling at the UCL Interaction Centre. In Proceedings of the European ACT-R Workshop 2010. Groningen, Netherlands.
Back, J., Furniss, D., Attfield, A., Hassard, S. & Blandford, A. (2009). Exploring the Importance of Reflection in the Control Room. Paper presented at the workshop on Designing for Reflection on Experience at CHI 2009, Boston, USA.
Smith, P., Blandford, A., Back, J. (2009). Questioning, exploring, narrating and playing in the control room to maintain system safety. Cognition, Technology & Work, 11, 279-291.
Ruksenas, R., Back, J., Curzon, P., Blandford, A. (2009). Verification-guided modelling of salience and cognitive load. Formal Aspects of Computing, 21(6), 541-569
Back, J., Furniss, D., Hildebrandt, M., & Blandford, A. (2008). Resilience markers for safer systems and organisations. SAFE COMP 2008, 27th International Conference on Computer Safety, Reliability and Security, LNCS, 5219, 99-112.
Curzon, P., Rukšėnas, R., Back, J. & Blandford, A. (2008) Verifying systems to reduce human error. Proc. TTVSI (Tools and Techniques for Verification of System Infrastructure) 2008.
Rukšėnas, R., Back, J., Curzon, P. & Blandford, A. (2008). Formal Modelling of Salience and Cognitive Load. In Proc. FMIS 2007, ENTCS. 208. 57-75.
Rukšėnas, R., Curzon, P., Blandford, A. & Back, J. (2008). Combining Human Error Verification and Timing Analysis. In Proc. Engineering Interactive Systems (EIS 2007), LNCS.
Back, J., Blandford, A., & Curzon, P. (2007). Recognising Erroneous and Exploratory Interactions. In Proc. INTERACT 2007. Lecture Notes in Computer Science 4663. 127-140.
Back, J., Blandford, A., & Curzon, P., (2007). Slip Errors and Cue Salience. In Proc. of ECCE2007. Cognitive Ergonomics 2007, ACM, 221-224.
Back, J., Furniss, D. & Blandford, A. (2007). Cognitive Resilience: Reflection-in-action and on-action. In Proc. of Resilience Engineering Workshop, Vadstena, Sweden, 23 (1), 1-6.
Rukšėnas, R., Curzon, P., Back, J. & Blandford, A. (2007). Formal Modelling of Cognitive Interpretation. In Proc. of DSVIS 2006. LNCS. Vol. 4323. 123-136.
Back, J., Cheng, W, Dann, R., Curzon, P., & Blandford, A. (2006). Does being motivated to avoid procedural errors influence their systematicity? In Proc. of HCI 2006. Vol. 1. 151-158. (Best Paper Award).
Blandford, A., Back, J., Curzon, P., Li, S. & Ruksenas, R. (2006). Reasoning about human error by modelling cognition and interaction. In Proc. of 2nd Symposium on Resilience Engineering, 36-43.
Page last modified on 24 apr 13 14:49 by Jonathan Back