New paper published on clinically supported self-management of Long Covid
16 January 2025
In a new paper authored by UCLIC Professor Ann Blandford and colleagues, the project team reflect and report on lessons learned from adapting HCI methods to fit into an agile development process delivering a digital intervention for people managing Long Covid

During the project, researchers maintained a record of all activities and interim design products. Subsequently, selected records were analysed qualitatively.
Challenges included engaging patients managing this complex, debilitating health condition and fitting the digital intervention into different and evolving patient pathways provided by clinics.
The key contributions of this paper are a description of the clinically supported self-management app, Living With Covid Recovery, and of adapted methods for user-centred design and testing; narratives on engaging diverse clinics integrating a digital health intervention in their care pathways; reflections on designing for diverse users; implications for design of future technologies for supported self-management; and insights into multidisciplinary working that are rarely discussed within HCI.
This paper is essential reading for everyone in the health tech sector and clinicians who want to create something that can really enhance clinically supported self-management.
Blandford A, Bindman J, Bradbury K, Cooper B, Costanza E, Edwards S et al. Experiences of user-centred design with agile development for clinically supported self-management of Long Covid. ACM Transactions on Computer-Human Interaction, published online 9 Jan 2025. https://doi.org/10.1145/371183.