Support during an AssessmentUCL assessment

Where staff can find support during the delivery of online assessments on the AssessmentUCL platform.

Log onto AssessmentUCL

Support options for staff 

Please use the guidance below to identify the correct channel for your query or issue.

General queries

• For general queries on AssessmentUCL, please consult the AssessmentUCL Resource Centre
• If you have a more complex issue, please complete the staff query form.

Technical support

• For general technical issues, such as issues with browsers or UCL’s single sign-on, please contact the IT Service Desk on 020 7679 5000 or at itservices@ucl.ac.uk.

Further guidance and training

• To find out about further guidance and training options, consult the AssessmentUCL training and support page
• To find out if your assessment is suitable for AssessmentUCL, consult our guidance for departments.

If AssessmentUCL is unavailable

If AssessmentUCL is unavailable while assessments are taking place, we will contact all impacted students and departments