Systems Thinking Tools for Healthcare

Intended Audience	Dates	Other Details
This course is suitable for anyone wanting to learn how to use systems thinking approaches to aid understanding of systemic issues of health service effectiveness. It is introductory and assumes no prior knowledge of the topic.	The workshop will next run on: 17th February 2014 Contact Laura Mullin on +44 (0)1483 204 100	The workshop is run in London, at the UCH Education Centre, a short walk from Euston Station. The course runs from 09:30 to 16:30. The cost is £375, including a light lunch and refreshments of tea and coffee.

Overview

Delivery of healthcare services is a complex undertaking, typically requiring multidisciplinary teams working across a number of organisations. To make services effective we cannot only focus on these components in isolation - we have to make the integrated service that the individual receives effective as a whole. This is no easy task, but we can make a start by understanding system behavior, using systems thinking tools. This course provides an introduction to systems thinking principles and tools that can be applied to help manage complexity in a healthcare service context.

Format

The course is delivered as a combination of interactive taught sessions and group exercises.

Tutor

This course is delivered by Dr. Laura Mullin, a tutor with UCL's Centre for Systems Engineering.

Laura's interests include service systems engineering and the application of systems thinking to business and project management. She has worked in complex projects in research, healthcare and space operations over the last 12 years.