Personal safety

The Crime Prevention and Personal Safety Team are on hand to provide advice on safety matters such as online safety, avoiding frauds, spotting scams and keeping yourself and your belongings safe in London. You can also find information on who to contact in an emergency.

Crime Prevention and Personal Safety Booklet

UCL’s Crime Prevention and Personal Safety Team are here to share important safety and security messages with students, from online safety and keeping your property secure to addressing personal safety issues.

• Download a PDF copy of the guide:
  File

  crime_prevention_and_personal_safety_booklet_update.pdf

• Download a Word document copy of the guide:
  File

  crime_prevention_and_personal_safety_booklet_word_doc.docx

Email the Crime Prevention and Personal Safety Team

UCL Security support

In an emergency, call +44 (0)20 7679 2222. You can also contact UCL’s Security team direct from your phone with the SafeZone app.

For non-emergency support, call +44 (​​​​​​0)20 7679 2108. You will speak to the Crime Prevention and Personal Safety Office.

You can visit the UCL Security team on the ground floor of Foster Court on Malet Place, opposite the Petrie Museum. 

Crisis support 

• Go directly to the Accident & Emergency (A&E) department of your local hospital.
• Call 999 to request an ambulance if you are unable to reach the hospital yourself.

Support and information on spiking

Spiking is a serious criminal offence which can sometimes coincide with incidents of sexual assault, harassment and/or misconduct.

Please read our dedicated page Support for spiking to learn about the definitions, symptoms, legislation and consequences of spiking. This page also explains how to report spiking and the support available for survivors of spiking at UCL and with our external partners.