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Keeping in Touch campaign

Lockdown might be a difficult time for some, so to help you look after your mental health and general wellbeing, our student ambassadors will be calling as many students as possible.

What is the Keeping in Touch campaign?

As the first lockdown period showed us, it can be tough to limit social interaction and feelings of isolation might increase during this time. UCL cares about all our students, and we want to make sure you're able to look after your wellbeing and understand how to access relevant support resources if you need them.

To help with this, our student ambassadors will be calling as many students as possible over the phone during England's second national lockdown period. 

The ambassadors can:

  • have a supportive, caring and non-judgmental conversation with you
  • listen to any concerns or difficulties you might be experiencing
  • signpost you to relevant resources and recommend self-care techniques

The ambassadors can't:

  • provide counselling or mental health advice
  • liaise with UCL staff on your behalf
  • give you a follow-up call, but they can point you to Student Support and Wellbeing advisers

Who will be making the calls?

Our student ambassadors will be calling you, so you can have a peer-to-peer conversation. As current students themselves, our ambassadors will have a good understanding of what students are going through at the moment.

If you're interested in being a student ambassador yourself, please get in touch with us in Student Support and Wellbeing. Ambassadors are compensated for their time.

When should I expect a call?

We're aiming to call as many students as possible during the national lockdown period, which is due to end on 2 December 2020. The campaign is likely to continue after this until late January 2021, so if you don't receive a call during the lockdown period, you may receive a call later on.