Student Support and Wellbeing is made up of a diverse group of experienced staff dedicated to supporting students throughout their time at UCL.
On this page:
- Leadership team
- Disability, Mental Health and Wellbeing team
- Student Psychological and Counselling Services (SPCS) team
- Chaplaincy and Interfaith Advice team
- Study Abroad and International Student Support team
- Student Enquiries Centre team
- SSW Product team
- Development, Campaigns and Projects team
Leadership team

Director of Student Support and Wellbeing

Deputy Director of Student Support and Wellbeing

Head of Student Support and Wellbeing (Disability, Mental Health and Wellbeing)

Deputy Director of Student Support and Wellbeing (Student Psychological and Counselling Services) and Psychodynamic and CBT Therapist

Head of Service (Student Psychological and Counselling Services) and CBT Therapist

Head of Student Support and Wellbeing (Development, Campaigns and Projects) and Hall Warden

Head of Study Abroad and International Student Support

Head of Student Enquiries Management and Senior Business Lead
Disability, Mental Health and Wellbeing team
- Contact: askUCL
Responsibilities
- Delivers non-therapeutic face-to-face support and advice, enabling students to thrive, through drop-ins and appointments.
- Oversees implementation of reasonable adjustments, including mental health mentoring and study skills tutoring for students with specific learning difficulties.
- Manages return to study and Student of Concern processes.

Student Support and Wellbeing Manager (Mental Health and Wellbeing)

Student Support and Wellbeing Manager (Disability Support)

Mental Health Coordinator

Mental Health Coordinator

Mental Health Coordinator

Mental Health Coordinator

Mental Health Coordinator

Mental Health Coordinator

Mental Health Coordinator

Student Support and Wellbeing Adviser

Mental Health Coordinator (Secondment)

Student Support and Wellbeing Adviser

Disability Adviser

Disability Adviser (Autism Spectrum)

Disability Adviser

Disability Adviser (Maternity cover)

Disability Adviser

Disability Adviser

Specific Learning Difficulties Study Skills Tutor

Specific Learning Difficulties Study Skills Tutor

Mental Health Mentor

Mental Health Mentor

Mental Health Mentor

Mental Health Mentor

Mental Health Mentor

Mental Health Coordinator (secondment)

Disability Administrator

Mental Health Coordinator
Student Psychological and Counselling Services (SPCS) team
- Email: spcs-info@ucl.ac.uk
Responsibilities
- Delivers therapeutic support through counselling (cognitive behavioural therapy and psychodynamic counselling).
- Offers psychiatric consultation and group workshops.

Senior Executive Officer

Senior Executive Officer

Senior Executive Officer

Senior Executive Officer - Evenings

Consultant Psychiatrist

Consultant Psychiatrist

Student Counsellor (CBT Therapist)

Student Counsellor (CBT Therapist)

Student Counsellor (CBT Therapist)

Student Counsellor (Psychodynamic Therapist)

Student Counsellor (CBT Therapist)

Student Counsellor (CBT Therapist)

Student Counsellor (Psychodynamic Therapist)

Student Counsellor (CBT Therapist)

Student Counsellor (CBT Therapist)

Student Counsellor (Psychodynamic Therapist)

Student Counsellor (Psychodynamic Therapist)

Student Counsellor (Psychodynamic Therapist)

Student Counsellor (Psychodynamic Therapist)
Chaplaincy and Interfaith Advice team
- Email: e.baughen@ucl.ac.uk
Responsibilities
- Delivers pastoral support and advice around religious or faith concerns.
Lizzie Baughen

Chaplain and Interfaith Adviser
Olivia Raw

Catholic Chaplain
Study Abroad and International Student Support team
- Contact: askUCL
Responsibilities
- Manages outgoing international student mobility for undergraduates, including through Erasmus.
- Manages short-term international student mobility opportunities.
- Supports UCL students while studying abroad.
- Supports incoming international students adjust to life in the UK.

Undergraduate Mobility Coordinator

International Student Support Coordinator (Acting)

Global Experience Coordinator

International Partnerships Coordinator

European Programmes Coordinator

European Partnerships and Projects Coordinator

Study Abroad Adviser

International Student Support Adviser

Student Registry Services Assistant
Student Enquiries Centre team
- Contact: askUCL
Responsibilities
- Delivers face-to-face administrative and enquiry support out of the Student Enquiries Centre.
- Manages the askUCL student enquiries system.

Student Support and Wellbeing Manager (Student Centre and Enquiries)

Student Centre Coordinator

Student Centre Coordinator

Student Centre Coordinator (Student Enquiries)

Student Enquiries Centre Officer

Student Enquiries Centre Officer

Student Enquiries Centre Officer

Student Enquiries Centre Officer

Student Enquiries Centre Officer

Student Enquiries Centre Officer

Student Enquiries Centre Officer

Student Enquiries Centre Officer

Student Enquiries Centre Officer

Student Enquiries Centre Officer
SSW Product team
- Contact: sidhelp@ucl.ac.uk
Responsibilities
- Manages the delivery and development of askUCL and RegisterUCL Systems
- Driven by the vision to capture a holistic student view through a single point of entry
- Continue supporting students across UCL
- Deliver UKVI complaint recording and reporting attendance via RegisterUCL

Agile Delivery Manager

Analyst Developer

Product Delivery Officer

Change Manager

Change Manager

Change Management Support Officer

Change Management Support Officer

Business Analyst
Development, Campaigns and Projects team
- Contact: ssw-comms@ucl.ac.uk
Responsibilities
- Manages SSW’s online information and resources.
- Promotes awareness of SSW’s support services and healthy lifestyles.
- Manages partnerships with external organisations.
- Delivers continuous improvement projects.
- Leads enhanced coordination of student inductions across UCL.
- Leads support in halls of residence through Wardens and Student Residence Advisers (SRAs)

Student Support and Wellbeing Manager (Development, Campaigns and Projects)

Student Support and Wellbeing Coordinator (Development, Campaigns and Projects)

Student Support and Wellbeing Adviser (Peer-led Projects)

Student Support and Wellbeing Adviser (Development, Campaigns and Projects)

Student Support and Wellbeing Assistant (Development, Campaigns and Projects)

Student Support and Wellbeing Adviser (Development, Campaigns and Projects)