Support and Wellbeing Services

Our team of expert wellbeing, disability and mental health staff provide a safe, confidential and non-judgemental space to discuss any issues that may be affecting your ability to study. All of our support services are free of charge and open to UCL students of all levels.

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Contact us

askUCL: submit an enquiry online to find the guidance and answers to your questions.
Visit the team: talk to us in person between 10am and 6pm on weekdays. Meetings with advisors are by appointment only.
Student Support Phone Lines: call us and speak to an adviser 24 hours a day, 7 days a week, 365 days a year.

General support

Access our support and resources to address any academic and wellbeing concerns you may have.

Mental health and wellbeing

Male student talking to a member of staff

Information and advice on managing any mental health or wellbeing difficulties impacting your ability to study.

Disability and neurodiversity

Dedicated support and reasonable adjustments for students who are disabled or have a long-term health condition.

Personal safety

Guidance on keeping yourself safe whether in person or online, in London or elsewhere, and who to contact in an emergency.

Physical health

Female doctor examining a female patient

Find out how to access health care, including important information on registering with a GP and vaccinations.

Sexual harassment, misconduct and violence

Learn more about the support available for students who are victims of sexual harassment, violence or abuse, both within and outside of UCL.

Alcohol, drugs, unwanted or addictive behaviours

Two students talking on benches outside Gordon Square

Find out how we support students who are affected by alcohol, substance use, unwanted or addictive behaviours.

Events and activities

Three female students petting a Pets as Therapy Dog

Discover our wide range of health and wellbeing events you can attend throughout the year.

Identity

Four students laughing on the Portico steps during Welcome

Find the relevant information and services available at UCL to support all aspects of your personal identity.

Additional information

Group of students sat by the Engineering Cafe

Further guidance for staff, caregivers and students about our team, resources and external support.

MMR vaccination

The UCLH Outreach Service is offering a vaccination against measles, mumps and rubella (MMR) on Monday 10 March and Thursday 27 March 2025. If you have not had this vaccination, drop in on the day or book to guarantee your spot.

Book your free MMR vaccination

SoRA application deadline

The deadline to apply for a Summary of Reasonable Adjustments (SoRA) for the Central Assessment Period is Monday 07 April 2025 at 17:00 UK time. If you need adjustments for exams or assessments, visit our webpage to find out how to apply for a SoRA.

Apply for a SoRA

Beyond the SoRA Programme

The 'Beyond the SoRA' programme seeks to create new technical solutions, policies and processes to make the UCL 'Summary of Reasonable Adjustments' (SoRA) system more inclusive and accessible for students. Learn more on our dedicated webpage.

Discover the Beyond the SoRA Programme

Share your experience

We are committed to making any necessary changes to improve the support we offer to UCL students. If you have accessed our support, we would love to hear about your experience with Student Support and Wellbeing Services.

Please share your feedback with us

Exam Season Toolkit events campaign

Tickets are now live for our Exam Season Toolkit events campaign which will be running from 10 to 28 March 2025. These events will help you build skills, gain confidence, and prepare to succeed in your assessments. You will learn tools to support revision and exam performance, help maintain your wellbeing and also be able to take a break from revision to destress and have fun! Be sure to book your spot at these activities!

Don't forget to also check out Your Assessment Wellbeing Guide which we have produced to help you look after yourself before, during and after your exams.

Find out more about the campaign