Our team of expert wellbeing, disability and mental health staff provide a safe, confidential and non-judgemental space to discuss any issues that may be affecting your ability to study. All of our support services are free of charge and open to UCL students of all levels.
askUCL: submit an enquiry online to find the guidance and answers to your questions.
Visit the team: drop in to talk to us in person at the Student Support and Enquiries Desk. Meetings with advisers from the Disability and Neurodiversity and Mental Health and Wellbeing Teams are by advance appointment only.
Student Support Phone Lines: call us and speak to an adviser 24 hours a day, 7 days a week, 365 days a year.
Find out about the specialist support and advice we provide for those facing homelessness or affected by war, conflict and disaster.
Beyond the SoRA Programme
The 'Beyond the SoRA' programme seeks to create new technical solutions, policies and processes to make the UCL 'Summary of Reasonable Adjustments' (SoRA) system more inclusive and accessible for students. Learn more on our dedicated webpage.
We are committed to making any necessary changes to improve the support we offer to UCL students. If you have accessed our support, we would love to hear about your experience with Student Support and Wellbeing Services.
We are piloting a new time-limited Saturday Service from 26 April until 12 July.
Appointments are available to support with issues relating to Disability, Neurodiversity, Mental Health, and Supportive Conversations with our professional and friendly team.