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Support and Wellbeing Services

Our team of expert wellbeing, disability and mental health staff provide a safe, confidential and non-judgemental space to discuss any issues that may be affecting your ability to study. All of our support services are free of charge and open to UCL students of all levels.

 

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Contact us

  1. askUCL: submit an enquiry online to find the guidance and answers to your questions.
  2. Visit the team: drop in to talk to us in person at the Student Support and Enquiries Desk. Meetings with advisers from the Disability and Neurodiversity and Mental Health and Wellbeing Teams are by advance appointment only. 
  3. Student Support Phone Lines: call us and speak to an adviser 24 hours a day, 7 days a week, 365 days a year.

General support

Four students talking at UCL East

Access our support and resources to address any academic and wellbeing concerns you may have.

Mental health and wellbeing

Male student talking to a member of staff

Information and advice on managing any mental health or wellbeing difficulties impacting your ability to study.

Disability and neurodiversity

Male student at laptop smiling

Dedicated support and reasonable adjustments for students who are disabled or have a long-term health condition.

Events and activities

Three female students petting a Pets as Therapy Dog

Discover our wide range of health and wellbeing events you can attend throughout the year.

Physical health

Female doctor examining a female patient

Find out how to access health care, including important information on registering with a GP and vaccinations.

Personal safety

Two female students talking at the IOE

Guidance on keeping yourself safe whether in person or online, in London or elsewhere, and who to contact in an emergency.

Sexual harassment, misconduct and violence

View of UCL Front Quad

Learn more about the support available for students who are victims of sexual harassment, violence or abuse, both within and outside of UCL.

Support for alcohol, drugs, and unwanted behaviours

Photo of students sitting together

Find out how we support students who are affected by alcohol, substance use, unwanted or potentially addictive behaviours.

Suicide prevention and support

An image of UCL's Flaxman Gallery, with some students sat on the bench surrounding the statue.

Find out about the support available both within and outside of UCL.

About us

A photo of 2 UCL students talking in a seminar room, against a backdrop of Gaia, the art installation of a globe at UCL East

Find out about Student Support and Wellbeing Services, how to contact and visit us, our teams, our strategy, and more.

Specialist support

A UCL student in the archaeology library

Find out about the specialist support and advice we provide for those facing homelessness or affected by war, conflict and disaster.

Additional information

Group of students sat by the Engineering Cafe

Further information and guidance for staff and caregivers.

Your Guide to Thrive 

Join us in Term 1 of Academic Year 2025-26, from Monday 27 October - Friday 14 November 2025 for a range of fun, free events to help you settle into life at UCL, make new friends, and learn a new skill!

Your Guide to Thrive

Harm Reduction Week 2025 

Join Student Support and Wellbeing Services and Students' Union UCL, from 17th – 21st November for our week-long Harm Reduction campaign!

Harm Reduction Week 2025

 

Beyond the SoRA Programme

The 'Beyond the SoRA' programme seeks to create new technical solutions, policies and processes to make the UCL 'Summary of Reasonable Adjustments' (SoRA) system (now called Reasonable Academic Adjustments) more inclusive and accessible for students. 

Discover the Beyond the SoRA Programme

Share your experience

We are committed to making any necessary changes to improve the support we offer to UCL students. If you have accessed our support, we would love to hear about your experience with Student Support and Wellbeing Services.

Please share your feedback with us