Our team of expert wellbeing, disability and mental health staff provide a safe, confidential and non-judgemental space to discuss any issues that may be affecting your ability to study. All of our support services are free of charge and open to UCL students of all levels.
askUCL: submit an enquiry online to find the guidance and answers to your questions.
Visit the team: drop in to talk to us in person at the Student Support and Enquiries Desk. Meetings with advisers from the Disability and Neurodiversity and Mental Health and Wellbeing Teams are by advance appointment only.
Student Support Phone Lines: call us and speak to an adviser 24 hours a day, 7 days a week, 365 days a year.
Further information and guidance for staff and caregivers.
Your Guide to Thrive
Join us in Term 1 of Academic Year 2025-26, from Monday 27 October - Friday 14 November 2025 for a range of fun, free events to help you settle into life at UCL, make new friends, and learn a new skill!
The 'Beyond the SoRA' programme seeks to create new technical solutions, policies and processes to make the UCL 'Summary of Reasonable Adjustments' (SoRA) system (now called Reasonable Academic Adjustments) more inclusive and accessible for students.
We are committed to making any necessary changes to improve the support we offer to UCL students. If you have accessed our support, we would love to hear about your experience with Student Support and Wellbeing Services.