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Problem gambling, gambling disorder and addiction

This page covers the definitions of gambling disorder, problem gambling and addiction, as well as the support and resources available to you.

What is problem gambling?

Problem gambling, gambling disorder and gambling addiction all refer to repetitive and compulsive gambling behaviour.

There are many types of in person and online gambling, such as gaming, EGMs (slot machines), lotteries, bingo, casino table games, poker and card games. Betting is also a type of gambling, with common bets including, but not limited to, sports events, elections, horse racing or greyhound racing.

Gambling despite the harm it is causing yourself or those around you, but feeling like you are not able to stop, indicates a gambling disorder. 

Unhealthy engagement with gambling can range from casual gambling to compulsive gambling. The short-term and long-term risks of gambling disorder include, but are not limited to:

  • Financial issues such as debt or bankruptcy.
  • Poor academic or work performance.
  • Loss of education or employment.
  • Poor mental health.
  • Relationship problems and difficulties with friends and family.
  • Increased risk of developing a substance addiction, such as alcohol or drug abuse.
  • Legal problems and risk of imprisonment.
  • Increased risk of suicide.

Resources and support

If you are experiencing problems relating to gambling, or know someone who is, please remember that you are not alone. You can access free and confidential support at UCL as a registered student. Our empathetic team can support you to find the best treatment method for your needs.

There are also a number of services and websites that can help you better understand and cope with problem gambling and gambling disorder.

Gamblers Anonymous

Gamblers Anonymous is a peer-led fellowship. The organisation host regular group meetings in local communities to support recovery from gambling addiction.

Use the GA search tool to find an in-person meeting in your local area or online.

You can also call their national information line at 0330 094 0322 or email the General Enquiries team at info@gamblersanonymous.org.uk to contact the organisation.

NHS

You can refer to the NHS page on problems with gambling for comprehensive guidance on support and treatment.

GambleAware

This independent charity provides free and confidential advice, tools and support who anyone who is worried about their own problem gambling or someone else's gambling behaviours. You can also use their anonymous gambling self-assessment tool.

Visit the GambleAware website.

GamCare

GamCare offers personalised resources and local support services for anyone experiencing problems related to gambling. You can call their National Gambling Helpline on 0808 8020 133, which is open 24 hours a day, seven days a week.

Visit the GamCare website.

UK SMART Recovery

UK SMART Recovery is a charity offering Self-Help Addiction Recovery Programmes for drugs, alcohol, cigarettes, gambling, food, shopping, internet and more.

The four-point programme is designed to help participants: 

  • Build and maintain motivation.
  • Cope with urges.
  • Manage thoughts, feelings and behaviours.
  • Live a balanced life.

You can use the search tool to find an in-person meeting in your local area or an online meeting.

Visit the SMART Recovery website.

The National Gambling Helpline

The National Gambling Helpline provides confidential information, advice and support, free of charge, for anyone affected by gambling harms in England, Scotland and Wales.

Call 0808 8020 133 for free 24/7 support and counselling.

Visit the National Gambling Helpline website.

National Gambling Clinic (NGC)

The National Gambling Clinic are a free, confidential NHS service supporting people who are experiencing harm from gambling aged 13 to 18 years from anywhere in England, and 18 or over in London and the South East. 

They act as a centre of excellence, paving the way in treatment innovation and research. The clinic has played an active role in training healthcare professionals, shaping policies, and increasing awareness of gambling harms in England and internationally.

Established in 2008, the clinic pioneered NHS gambling treatment in the UK.

Their experienced team assesses the needs of people for whom gambling has been a problem as well as those of their partners, family members and significant others.

Please note they support those suffering from gambling harm and cannot offer crisis interventions. They can work jointly with mental health teams, aiming to provide a comprehensive package of care in collaboration with other professionals. 

Visit the National Gambling Clinic website.

Recover Me app

The Recover Me app offers helpful advice and support for managing your gambling.

Visit the RecoverMe website.

StepChange Debt Charity

Free expert debt advice.

Visit the StepChange website.

Gambling blocking software - Gamban

Gamban provides a secure, effective and affordable tool in your battle to ward off temptation. It takes a multi-layered approach to blocking tens of thousands of gambling websites and apps worldwide.

This is a paid for product but you can have a 7 day free trial.

Visit the Gamban website.

Gambling blocking software - GamStop

GamStop offers free online self-exclusion to help you control your online gambling.

Once registered you will be prevented from using gambling websites and apps run by companies licensed in Great Britain, for a period of your choosing.

Visit the GamStop website.