XClose

Students

Home
Menu

About us

Find out about Student Support and Wellbeing Services, how to contact and visit us, our closure period support, our teams, our strategy, and more.

Visit us

A photo of 3 UCL students stood talking to one another.

Find out about the opening times for our Student Support and Wellbeing Services Desk.

UCL Student Support and Wellbeing Services phone lines

 UCL student wearing headphones in the Main Campus library

Learn more about the Student Support and Wellbeing Services Phone Line and the UCL 24/7 Student Support Line.

Closure periods 2025 - support and services

Three UCL students sat outside the UCL print room cafe

Find out about the support available during the UCL closure period.

Meet the Student Support and Wellbeing Services team

Group of three staff members talking on the Front Quad

Meet the team members in Student Support and Wellbeing Services, a growing department of friendly and empathetic wellbeing professionals.

Data and insights

Two men using their laptops

Find out about the available data sets for Student of Concern reports and Reasonable Academic Adjustments data.

Identity

Four students laughing on the Portico steps during Welcome

Find out how Student Support and Wellbeing Services offers support to students of all races, ethnicities, genders, religious backgrounds and sexual orientations.

Student Support and Wellbeing Services Charter

two staff members in conversation

Student Support and Wellbeing Services is committed to providing high-quality customer service. 

Student Support and Wellbeing Services Strategic Plan: 2025-2030

Students sat on the grass at UCL East.

Discover more about our strategy, Prevention. Care. Excellence and the work we are doing to implement this. 

Beyond the SoRA Programme

A photo of a group of students walking beside UCL Marshgate building

Find out information and updates from the 'Beyond the SoRA' programme.

Complaints procedure

A photo of two UCL students studying in an orange fabric lined booth in the UCL Cruciform Hub

Find out more about the complaints procedure in Student Support and Wellbeing Services.

Support in your faculty

A photo of two UCL students looking at a map in a classroom

Find out more about the support available in your faculty.

Alumni Wellbeing Service

2 UCL students studying together at the UCL East campus

Find out more about the wellbeing and support services provided by UCL for alumni, as well as signposting to external sources of advice and support.