Your Transition Mentor will share their own university experiences with you, run a mentoring session each week and be on hand with friendly advice in response to any questions or concerns you might have.
Your Transition Mentor will have completed training and will also have the support of the staff team who coordinate the Transition Team.
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Frequently Asked Questions
- What is a Transition Mentor?
You will be assigned a Transition Mentor when you start at UCL. Your Transition Mentor is a student from your programme in their second, third or fourth year at UCL and will be there for you to contact with any questions or support throughout Term One. Your Transition Mentor will be your friendly point of contact if you have any questions and will be able to signpost you to the correct services at UCL.
You will be in a group with approximately 10 other students from your course and your Transition Mentor will run a weekly group session in Term One (except in Reading Week). The sessions will generally take place in person and cover a wide range of topics including: essential UCL information, careers, first assessments, study skills and wellbeing. In addition, your Transition Mentor will speak with your group and discuss if there are any dedicated sessions you would find useful. The programme is very flexible and tailored to your needs as a first-year.
- When will I find out who my Transition Mentor is?
You will meet your Transition Mentor in Welcome Week at the department 'Meet your Mentor' session. Your department will let you know when this is taking place. Your Transition Mentor will also be in contact with you directly, so don't worry if you miss the session!
If you are unsure of who your Transition Mentor is or haven't been contacted, please email email@example.com.
- How does the Transition Mentor Programme work?
The UCL Transition Programme is designed to help first year students settle into university life. Transition Mentors give advice on academic topics, support services and administrative tasks need to be completed as a first year UG student. Transition mentors meet mentees for an introductory session during enrolment, then weekly throughout first term. The programme ends formally in December. Mentor sessions take place in person, however there is also the option to attend virtually if appropriate.
Transition is a large scheme of about 800 Transition Mentors and 80 Senior Mentors. It is centrally administrated by staff members in the Welcome and Induction Team (Transition). The Transition Team recruit, train and pay all mentors, provide guidance and resources, answer queries and resolve problems. The goal is to ensure that every UCL first year undergraduate student is supported by a trained, competent Transition Mentor in their first term.
All undergraduate academic departments work with the Transition Team to deliver their local transition programme. Academic departments are responsible for booking and coordinating Meet Your Mentor sessions during enrolment week. Departments can also run their own additional local induction activities, in addition to the Transition programme.
UCL’s Student Support and Wellbeing team provide additional advice and guidance on their support services which are open to all UCL students.
- Is the Transition Mentor Programme compulsory?
Participation on the UCL Transition Mentors programe is optional, however we strongly encourage you to attend at least a couple of sessions. Low or zero participation has no impact on the assessment of your academic work. It will not be flagged to your personal tutor or other academic staff. It will not bar you from applying to work as a Transition Mentor yourself in the future.
- What can my Transition Mentor help me with?
Mentors can help you with academic and non-academic queries or concerns, including:
- Introducing you to other students on your course
- Answering the questions you really want to ask
- IT platforms and Apps the university uses
- Sharing their insights on what to expect from your course
- How to approach coursework and exams
- Offering you tips on note taking, referencing and using the library
- Providing you with ideas on where to shop, eat and relax
- Telling you all you need to know about the Students’ Union
- Giving you practical advice, from registering with a GP, to accessing wellbeing and support services, to getting involved in student life.
Your Transition Mentor will try and answer any questions you have! They will signpost you to the correct team if your query is specific to a service or department.
- I don't know who my Transition Mentor is?
You will be introduced to your Transition Mentor in Welcome Week at the department 'Meet your Mentor' session. Your department will let you know when this is taking place. Your Transition Mentor will also be in contact with you directly, so don't worry if you miss the session!
If you are unsure of who your Transition Mentor after the 'Meet your Mentor' session and haven't been contacted, please email firstname.lastname@example.org.
- Can I change Transition Mentor groups?
If you feel you would like to switch mentor groups for any reason, please speak to your Transition Mentor first to discuss if any concerns which could be resolved directly.
If you would like to be matched with a new Transition Mentor or feel you are not being supported in the way you expected, please email email@example.com and we will see what we can do to make your experience a better one.
- My Transition Mentor isn't replying to me
If you have emailed your buddy and haven’t heard anything back please let us know by emailing firstname.lastname@example.org and we’ll see what we can do and match you with an alternative Transition Mentor if required.
- I no longer want to take part in the Transition Mentor Programme
It is absolutely fine to opt-out of the programme if that’s what you feel you would like to do, please let your Transition Mentor know directly or you can notify the Transition Team by emailing email@example.com.
- How can I be a Transition Mentor next year?
It's great to hear that you would like to be a Transition Mentor next year! We will contact all Mentees at the end of the programme so that you can register your interest to be a Transition Mentor in your second year. Applications will open in the Spring Term and we encourage you to apply if you think you think you'd be a great mentor for your peers.