Questions? askUCL

New students

Congratulations and welcome to the UCL community. Below you'll find everything you need to know about joining us. Get prepared with our checklists and find out more about what it's like to study here in the Countdown to UCL blog.


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Everything you need to know about the pre-enrolment process, your first step to becoming a UCL student.

Checklists and FAQs

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Don't miss a thing with our thorough lists of essential, recommended and extra activities.

Countdown to UCL

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Get yourself ready for the start of your UCL journey with the Countdown to UCL blog.

Welcome to UCL app

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Download the Welcome to UCL app for our handy 'Guide for New Students January 2021'.

Make the Most of UCL

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Our new Make the Most of UCL campaign will help you settle in during your first week of term. 

Keeping Safe on Campus

Library services online module

The safety of the UCL community is our top priority. Read about how we're keeping you safe on campus. 

Your online induction

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Complete our online introductory modules before you start. Includes materials for research students.

International students

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Full information for our international students, including guidance on quarantine and visas.

Students' Union UCL

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Everything you can expect from your Students' Union UCL welcome and how you can get involved.

IT essentials

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A student guide to central IT services to help you get up and running when you start.

Information for parents

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Find out more about how you as a parent or guardian can help your child settle in to university life.

    Information for staff

    A student and a member of staff looking at information on a screen together

    More information for UCL staff involved in welcoming and inducting new students (UCL login required).


    Check back here on a regular basis for the latest updates. You can also view all announcements in case you've missed anything. 

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    Welcome to UCL Support Services

    The main welcome event for all new students was Welcome to UCL Support Services, which took place on Tuesday 29 September. You can watch a recording below (closed captions available).

    YouTube Widget Placeholderhttps://www.youtube.com/watch?v=8HRR_bxcLlc

    Questions? askUCL

    Once you've completed pre-enrolment and have your user ID and password, you can log in to askUCL, our student enquiries system. The handy askUCL FAQs should help you find the answer you need. If not, you can submit an enquiry, which will go straight to the right team, and you can even track that enquiry later on.

    Launch askUCL (UCL login required)