Help to get you settled into your postgraduate taught degree.
Academic or pastoral support
There’s a lot to pack into a one-year Masters degree. Making regular contact with your personal tutor is vital to your chances of success. This guide for postgraduate taught students will help you make the most of the conversations you have with your personal tutor.
Assessment
- Student guide to assessment and feedback
- Extenuating Circumstances: understand how UCL can support you if illness or unexpected disruptions impact your exam or assessments.
- Academic Manual of the academic regulations, policies and procedures applicable to students at UCL.
Library Services
UCL’s Libraries offer a range of online resources to students to support you in your studies. UCL’s Library Services provides information and assistance to all students, both in-person and online. Get started on learning what UCL library services offer.
UCL Library Services also offers online e-resources to support students. Among these resources is Explore, UCL’s online search tool for journals, articles, archive material, and more. UCL Library Services also provides a Digital Collections Repository.
Complete UCL Library Services Online Induction
Digital Education at UCL
The Digital Education at UCL Moodle course is designed to support you to be a successful digital learner.
It’s designed with a range of content and learning activities that:
- Ensure you have the tech you need.
- Demonstrate how to use our core learning technologies.
- Help you find and use academic resources.
- Guide you towards help and support, and
- Enable you to become a confident and motivated Digital Learner.
Start Digital Education at UCL now
Studying on campus
Study spaces
You can book a study space at the library of your choice, depending on availability. Remember to check in using the code in your booking email and check out with that same code when you're about to leave. You can also book rooms for groups or quiet study spaces, again subject to availability.
For any help, check the FAQs on bookable study spaces. To avoid any issues, it is better to familiarise yourself with the conditions for using a study space.
You can find the opening hours, location and subject coverings for each individual library on the UCL Library Services website.
Using computers
UCL has over 20 computer workrooms running the Desktop@UCL service. You can locate these using the computer workroom map. Alternatively, you can see the availability of PCs in real time by downloading the UCL Go! App on your smartphone. This will ensure you will find a free computer space when you need it.
To login on a UCL computer, you need to know your UCL user ID and password. We have a step-by-step guide for logging into a Desktop@UCL PC in a computer workroom or lecture theatre.
ISD also offers an extensive list of 'how to' guides. They have explanations on backing up and restoring your internet browser bookmarks, using the search windows function, and setting accessibility options. You can also take advantage of software applications available on Desktop@UCL to assist you with your assignments.
When using USB storage devices with the Desktop@UCL PC service, it is recommended to use UCL-supported encrypted USB memory sticks, as these are secure and fully supported for use with UCL PCs.
Printing and photocopying
UCL has Print@UCL for all printing services. We have a guide for getting started with Print@UCL.
If you are using your own computer, you will need to add the print queue to your device. Check the relevant guides on connecting your macOS, Windows 7/8 or 10 or Linux to print from your computer.
If you want to print from your smartphone or tablet, this must be done via email using instructions from the smartphone/table printing guide. You can change the default printing settings by consulting the guide on customizing your print output.
You receive a £12 free credit for the entire duration of the academic year. Check out the printing costs (A4 and A3 paper sizes) and FAQs to help you stay on track with your printing credit. To check your credit or top-up, simply log on to the print account webpage with your username and password and click on the 'e-pay' icon. Find out out to buy print credit for Print@UCL.
You can also scan to your email on a Print@UCL device, however ONLY to your email address. The default setting for scanning is black and white. You can change the output settings to your liking, including the resolution. The advanced how-to guide explains scan/copy options such as required size, orientation, staples and paper supply.
Connecting to Eduroam wifi
Eduroam is the free wi-fi service available throughout the UCL campus (and the world). You can connect to Eduroam by following the instructions on the Configuration Assistant Tool (CAT).
ISD has outlined wi-fi troubleshooting & known issues. These cover all operating systems and devices (Apple iOS, mac OS X, Google Android, Microsoft Windows 7, Microsoft Windows 8 & 10, Microsoft Windows Vista).
You can also get help by checking out the wi-fi FAQs or contacting IT services by phone, live chat or in person. They can be found in the following libraries:
- Main library.
- Institute of Education (IOE) library.
- Student Centre.
- DMS Watson Library.
To learn how you can look after your information explore UCL's Information Security Group. These include UCL's information security policy, information security risks and compliance requirements. There are also tips for staying safe online, multiple security testing services and a blog for news and tricks on IT safety.
Managing your money
We know that students are facing financial difficulties because of the rising cost of living in the United Kingdom. There is support available at UCL. Visit our Cost of Living Hub to fnd the latest information, support and guidance.
Student funding has tips to help you manage your money. But remember, if you're struggling, you can access our Financial Support and advice and guidance as a student at UCL.