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Reset my password using a phone token

This guide shows you how to re-set your password using MyAccount on your phone.

Before you start

Make sure your phone is already registered with MyAccount.

You need to get a code sent to your mobile phone before you can reset your password.

Go to myaccount.ucl.ac.uk/resetpw 

Enter your UCL user ID. 

Enter the last 5 digits of your mobile number. 

Click 'submit'

The form will change and you will receive a code on your mobile phone. 

Enter the code from your phone and your new chosen password following the guidelines for creating a strong password. 

Confirm your password and click ‘submit’.

Your password is now changed.