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Report a broken light

If you discover a broken light please report it to the Estates customer team who will arrange for someone to come and fix it. Simply complete an online form to raise a job in Estates' system and follow up with a phone call if the issue needs urgent attention.

Before you start

You will need:

  • Your UCL username and password;
  • The UCL building name, floor level and room name where applicable; and
  • A description of the service required.
1. Raise a service request

Make a service request in MyCampus

2. If the light needs fixing urgently

Please follow up the online form with a phone call: