Student Fees (Phone and Email contact)

The Student Fees team administer the setting of tuition fees, generate and collect fees from students and sponsors, record all fee income, chase debtors and apply sanctions in line with policy and administer fee refunds.

Please note students should visit https://www.ucl.ac.uk/students/fees-and-funding as the primary source of information for students and staff wanting to understand fee levels and processes behind fees.


Where can I find fees information for staff?

https://www.ucl.ac.uk/finance/policies-corporate-info/fee-information-staff This link contains all the information we think staff need to understand fee processes.

I still can't find an answer to my enquiry?

Fees have an email address specifically for staff fees.staffquery@ucl.ac.uk please use this for any queries for Fees.

I need to speak to someone about a student's fee status?

Fee status is applied at the point of admission, by Admissions. Please contact postgraduate-admissions@ucl.ac.uk or undergraduate-admissions@ucl.ac.uk

Where can I find information about stipend payments and Form S (Finds Manager) transactions?

In the first instance, speak to Student Funding studentfunding@ucl.ac.uk who will be able to guide you through the process. If you still have issues with Funds Manager, speak with Portico services itservices@ucl.ac.uk .





If you have any feedback or queries regarding these Professional Services Hub pages, please email psh.ci@ucl.ac.uk